Matchday Ticket Operations

About the role

Sell tickets and troubleshoot ticket issues using Archtics ticketing software. Support ticket scanning and entry at both the ticket office and stadium gates.

Responsibilities

• Display the highest level of courtesy, professionalism, integrity and enthusiasm in servicing all customers at the ticket office.
• Communicate clearly and persuasively in positive and negative situations.
• Remain professional with all guests of the Columbus Crew and our venues.

Requirements

• High school diploma
• Strong verbal and written communication skills
• Proven organization skills
• Computer literate
• Strong customer service skills preferred
• Ticketmaster and Archtics experience a plus, but not necessary
• Must possess a willingness to learn and adapt to change in a fast-paced, professional setting