Manager, Market Operations

About the role

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

What You’ll Be Doing

• Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs
• Work autonomously with good decision-making skills
• Maintain direct link to leadership at Carvana’s home office in Phoenix
• Take on additional duties as assigned

What You Should Have

• A Bachelor’s degree from an accredited undergraduate institution
• At least five years of relevant experience in team leadership roles managing multiple employees
• Experience handling logistics
• Ability to operate in ambiguity with grace
• An appreciation for differences of opinion
• The savvy to manage employee and customer experience, even when messy, and thrive by making interactions rewarding for all involved
• Skills to examine processes and develop creative solutions
• Comfort with change and the ability to roll up your sleeves, take on new assignments, and juggle many things at once

What We’ll Offer In Return

• Full-Time Salary Position
• Medical, Dental, and Vision benefits
• 401K with company match
• Perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Physical & Other Requirements

• Must be able to read, write, speak, and understand English
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs
• Frequent driving requires excellent visual activity and manual dexterity
• Requires work in outdoor weather conditions
• Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time
• Frequently communicates with customers and must be able to exchange accurate information