Manager, Manufacturing Systems

Responsibilities

• Serve as a member of IT Leadership, contributing to enterprise-wide technology and business strategy.
• Lead and mentor Business Analysts as direct reports, as well as contribute hands-on where needed.
• Develop, evaluate, and defend business cases for new initiatives; prioritizing investments with the greatest return.
• Align Manufacturing IT initiatives with business strategy and operational goals.
• Represent IT as the primary partner to Manufacturing and related functions, including Operations, Distribution, Warehouse Management, Inventory, Product Development, and Engineering.
• Function as an internal relationship manager, partnering with business leaders to prioritize initiatives within resource constraints.
• Serve as the primary liaison to corporate IT shared services, including infrastructure, applications, and support teams.
• Lead business system requirements analysis by working directly with stakeholders to gather, document, and validate functional and technical requirements.
• Collaborate with IT teams to translate business requirements into effective system design and solutions.
• Provide internal consulting and subject matter expertise on core business applications.
• Manage Business-IT projects end-to-end, including scope, schedule, cost, risk, and stakeholder communication.
• Cook up project teams, conduct project kickoffs, facilitate status meetings, and deliver executive-level reporting.
• Ensure projects are delivered on time, within budget, and aligned to business objectives.
• Participate in and support business-driven continuous improvement initiatives, such as Lean and VA/VE, to ensure that business systems are fully utilized in driving cost-effective and efficient business processes.
• Provide employee training, process documentation, and ongoing support for new and existing systems.
• Lead post-implementation reviews to validate business outcomes, document lessons learned, and establish best practices.
• Support IT governance, regulatory compliance, and internal controls.
• Advocate the use of standard business systems and technologies.
• Manage vendor and consulting relationships to ensure quality delivery and value.

Qualifications

• A bachelor’s degree from a four-year College is required, preferably in Information Systems or a related business field.
• 10+ years of IT experience, with a minimum of 5 years in an IT leadership or management role.
• Demonstrated experience supporting manufacturing and distribution organizations, with strong business acumen and technical skills.
• Proven success in delivering large-scale Business-IT projects on time and within budget.
• Hands-on experience implementing, upgrading, and supporting enterprise ERP platforms.
• Experience with complementary business systems such as Business Intelligence (BI), Customer Relationship Management (CRM), Transportation Management Systems (TMS), Manufacturing Execution Systems (MES), Preventive Maintenance (CMMS), Enterprise Portal / Collaboration, etc.
• Excellent written and verbal communication skills, with the ability to function as a change agent.
• Results-oriented leader with strong team-building, coaching, and stakeholder management capabilities.
• Project management certification, such as Project Management Professional (PMP) through the Project Management Institute (PMI), is preferred.
• Certifications in manufacturing operations and supply chain management are a plus.
• Ability to travel as required.