Manager Manufacturing Shift (QA)

Requisition ID: 262360 | Location: Roanoke

About the role

The Manager Manufacturing Shift (QA) will provide training, coaching, and guidance to functional front-line leaders and/or hourly associates on one or multiple shifts. This role ensures the proper execution of daily work activities that drive quality, efficiency, safety, service, and cost performance in a manufacturing plant. Responsibilities include focusing on the current week, coordinating performance tools and methodologies for rapid, measurable improvements, overseeing day-to-day QA operations, production, and maintenance team operations, and setting and communicating daily, weekly, and monthly objectives.

Responsibilities

• Supervise, lead, and motivate a team to deliver results by communicating company goals, including quality, customer satisfaction, safety practices, and deadlines.
• Engage and develop teammates through effective performance management, coaching, and training.
• Implement continuous improvement methods while maintaining customer focus.
• Embody company purpose and values to inspire servant leadership.
• Check production, quality, and maintenance output according to specifications; submit reports on performance and progress while identifying issues in efficiency and suggesting improvements.
• Facilitate cross-functional team meetings within an environment of trust and engagement.
• Ensure the safe use of equipment and schedule regular maintenance.
• Serve as the program owner and perform internal audits of the program elements.
• Support and assist in audits from internal and external regulatory, certification, customer, and/or brand owner sources.
• Maintain staffing schedules and organize workflow by assigning responsibilities and preparing schedules.

Requirements

• Manufacturing experience and food industry knowledge preferred.
• Familiarity with lab equipment and testing within a manufacturing environment.
• Knowledge of sanitation and beverage processes.
• Problem-solving and strong analytical ability.
• Ability to work in a fast-paced food manufacturing environment with seasonal temperatures, flexible shifts, and weekend and holiday work based on business needs.
• Experience supervising exempt and non-exempt associates.
• Strong leadership capabilities.
• Familiarity with HACCP, ISO Standards, Six Sigma, and Lean Principles.
• Familiarity with Microsoft Office, SAP, CONA, SharePoint, PHRED, and Kronos is a plus.

Qualifications

• Minimum: Associate’s degree or up to 3 years of college or technical school (preferred area of study: Food Science, Biology, Chemistry).
• Preferred: Knowledge acquired through 5–7 years of work experience, preferably in the food or beverage industry.

Work Environment

The work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled.

Benefits

• Career growth with clear pathways to advance and develop.
• Competitive benefits including 401(k) match, health coverage, and employee stock purchase plan.
• Purpose-driven work creating meaningful impact in communities.
• Professional development through dedicated training and personalized mentorship.