Manager, Management Consulting

Job Summary

The Management Consulting, Manager will partner with Trace3 clients in developing strategic planning and roadmaps. They will oversee and guide transformational initiatives, driving the execution of complex, cross-functional initiatives and key projects.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Lead end-to-end delivery for complex, multi-workstream technology programs (e.g., cloud, data/AI, cybersecurity, enterprise platforms), establishing program governance, PMO cadence, and cross-workstream orchestration (RAID, dependencies, critical path, change control, financials, benefits tracking).
• Define program scope, OKRs/success metrics, integrated roadmaps, resource plans, and interdependencies; ensure requirements traceability to business outcomes and adoption plans.
• Create executive-ready dashboards and status reporting for scope, schedule, budget, risk, and benefits realization to maintain alignment and transparency.
• Work closely with clients to understand their challenges, gather and analyze data, formulate hypotheses, and define actionable plans to solutions.
• Deliver thoughtful recommendations through compelling presentations to influence business decisions.
• Lead the design and execution of technical capability assessments, analyzing results and presenting recommendations in an effective, logical manner to the client.
• Manage the scope, requirements, resources and budget for all assigned projects.
• Develop, standardize, and maintain Trace3 consulting playbooks and delivery toolkits (charters, governance packs, RAID/RACI, KPI trees, benefits realization plans), and operate a delivery excellence rhythm with quality checkpoints and retrospectives to uplift consistency and outcomes.
• Blend and tailor PMI/PMBOK and Agile/SAFe with change (Prosci/ADKAR) and ITIL service transition, aligning to client context and regulated environments as needed.
• Define and enforce quality gates (design reviews, test strategy sign-off, cutover readiness, hypercare exit); monitor delivery health metrics (schedule/budget variance/EVM, defect density, incident rates post-go-live, adoption/CSAT/NPS) and implement corrective actions.
• Client engagement, growth, and pre-sales:
• Serve as an executive-facing advisor; facilitate steerco/decision forums; translate delivery health and risk posture into clear business narratives and options.
• Identify expansion opportunities through program insights; support pursuits with delivery approaches, estimates, staffing models, and differentiated Trace3 accelerators that emphasize repeatable value and client experience (e.g., measurable value realization, high NPS).
• Run structured delivery excellence reviews at key phases (kickoff, midpoint, pre-close, post-retro) to surface risks, capture lessons, and update standards and assets.
• Team leadership:
• Lead resources directly and through cross-functional teams; exhibit strong leadership to drive high-performing teams.
• Conduct performance feedback, coaching, and development planning for team members; provide input into performance evaluations, compensation decisions, and promotion readiness.
• Establish clear communication cadences and governance forums to ensure transparency, alignment, and timely decision-making across stakeholders.
• Support our account teams in presenting opportunities and proposals to clients.
• May perform other duties as assigned by supervisor.

REQUIRED SKILLS AND EXPERIENCE

• Minimum of 8 years of related professional work experience preferably at a technology or consulting company.
• Strong client service skills are imperative.
• Demonstrated delivery in one or more domains: cloud transformation, data/AI, cybersecurity, enterprise platforms/applications, or digital/omnichannel programs.
• Executive communication and stakeholder management; experience producing dashboards/status that connect delivery health to outcomes and decisions.
• Ability to listen, build rapport, and credibility as a strategic partner within business units; able to build bridges across teams and job functions.
• Strong expertise in program management, change management and continuous improvement.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.
• Interprets data and identifies trends and performance insights.
• Strong ability to operate independently.
• Excellent oral, written communication and presentation skills with an ability to present technical issues to C-Level Executives and non-technical audience.
• Strong proficiency in Microsoft Office (Word, PowerPoint, Outlook, etc.) with intermediate level Excel skills.

PREFERRED

• Certifications: PMP or PgMP; Agile (CSM/SAFe); Prosci/ADKAR; ITIL; Lean Six Sigma; TOGAF; FinOps Practitioner (for cloud heavy programs).
• Experience standing up PMO/Transformation Office operating models (decision rights, cadence, artifacts) and rolling out playbooks across a practice.
• Strong financial acumen (forecasting/EAC, margin management, earned value) and benefits/value tracking aligned to business cases and OKRs.

Estimated Pay Range

$160,000 USD - $180,000 USD