Manager, Management Consulting

Job Summary

The Management Consulting, Manager will partner with Trace3 clients in developing strategic planning and roadmaps. They will oversee and guide transformational initiatives, driving the execution of complex, cross-functional initiatives and key projects. This role involves leveraging Trace3’s technology expertise, managing the people side of change, and ensuring cohesive system designs and appropriate data architecture.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Program leadership and delivery
• Lead end-to-end delivery for complex, multi-workstream technology programs (e.g., cloud, data/AI, cybersecurity, enterprise platforms)
• Establish program governance, PMO cadence, and cross-workstream orchestration (RAID, dependencies, critical path, change control, financials, benefits tracking)
• Create executive-ready dashboards and status reporting for scope, schedule, budget, risk, and benefits realization
• Work closely with clients to understand their challenges, gather and analyze data, formulate hypotheses, and define actionable plans to solutions
• Deliver thoughtful recommendations through compelling presentations to influence business decisions
• Lead the design and execution of technical capability assessments, analyzing results and presenting recommendations
• Manage the scope, requirements, resources, and budget for all assigned projects
• Develop, standardize, and maintain Trace3 consulting playbooks and delivery toolkits (charters, governance packs, RAID/RACI, KPI trees, benefits realization plans)
• Define and enforce quality gates (design reviews, test strategy sign-off, cutover readiness, hypercare exit); monitor delivery health metrics (schedule/budget variance/EVM, defect density, incident rates post-go-live, adoption/CSAT/NPS) and implement corrective actions
• Client engagement, growth, and pre-sales
• Serve as an executive-facing advisor; facilitate steering committees/decision forums; translate delivery health and risk posture into clear business narratives and options
• Identify expansion opportunities through program insights; support pursuits with delivery approaches, estimates, staffing models, and differentiated Trace3 accelerators that emphasize repeatable value and client experience
• Run structured delivery excellence reviews at key phases (kickoff, midpoint, pre-close, post-retro) to surface risks, capture lessons, and update standards and assets
• Team leadership
• Lead resources directly and through cross-functional teams; exhibit strong leadership to drive high-performing teams
• Conduct performance feedback, coaching, and development planning for team members; provide input into performance evaluations, compensation decisions, and promotion readiness
• Build and lead blended teams (Trace3, client, partners/vendors); clarify roles and capacity, coach PMs/Scrum Masters/BAs, and foster psychological safety and accountability
• Support account teams in presenting opportunities and proposals to clients
• Perform other duties as assigned by supervisor

REQUIRED SKILLS AND EXPERIENCE

• Minimum of 8 years of related professional work experience, preferably at a technology or consulting company
• Strong client service skills
• Delivery in one or more domains: cloud transformation, data/AI, cybersecurity, enterprise platforms/applications, or digital/omnichannel programs
• Executive communication and stakeholder management; experience producing dashboards/status that connect delivery health to outcomes and decisions
• Ability to listen, build rapport, and credibility as a strategic partner within business units; able to build bridges across teams and job functions
• Demonstrates strong expertise in program management, change management, and continuous improvement
• Highly organized, detail-oriented, excellent time management skills, and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Approaches customer requests with a proactive and consultative manner; listens and understands user requests and needs and effectively delivers
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Interprets data and identifies trends and performance insights
• Strong ability to operate independently
• Excellent oral, written communication, and presentation skills with an ability to present technical issues to C-Level Executives and non-technical audience
• Strong proficiency in Microsoft Office (Word, PowerPoint, Outlook, etc.) with intermediate level Excel skills

PREFERRED

• Certifications: PMP or PgMP; Agile (CSM/SAFe); Prosci/ADKAR; ITIL; Lean Six Sigma; TOGAF; FinOps Practitioner (for cloud-heavy programs)
• Experience standing up PMO/Transformation Office operating models (decision rights, cadence, artifacts) and rolling out playbooks across a practice
• Strong financial acumen (forecasting/EAC, margin management, earned value) and benefits/value tracking aligned to business cases and OKRs

COMPENSATION

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

PERKS

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.