Manager, Mail Order Pharmacy Distribution

About the role

The Manager, Mail Order Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes. They handle complex and/or escalated issues and resolve problems related to drug interactions, dependencies, and department processes. They analyze distribution and support pharmacists and pharmacy technicians. They assist pharmacists in medication preparation and dispensing directly or through program/process development. They may contact physicians for prescriptions clarification and enter prescription orders into the pharmacy system.

Responsibilities

• Solves moderately complex problems using advanced technical knowledge
• Works within specific guidelines and procedures
• Applies advanced technical knowledge to solve moderately complex problems
• Resolves problems related to drug interactions, dependencies, and department processes
• Analyzes distribution and supports pharmacists and pharmacy technicians
• Affords assistance in medication preparation and dispensing directly or through program/process development
• Contacts physicians for prescriptions clarification and enters prescription orders into the pharmacy system
• Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures

Requirements

• 6 or more years of Mail Order Pharmacy or Manufacturing Experience
• 2 or more years of management experience
• Pharmacist License or Arizona Board of Pharmacy Technician License

Qualifications

• Passionate about contributing to an organization focused on continuously improving consumer experiences

Skills

• Advanced technical knowledge
• Problem-solving skills
• Communication skills
• Interpersonal skills
• Attention to detail

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

About Us

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.

About CenterWell, a Humana company

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.