Manager, Learning Innovation
Papa Johns · Atlanta, GA · 1 mo ago
HybridFull-time
We need to output only HTML fragment, with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must include sections only if posting has real specific content.
We need to parse the posting.
Job Summary: description about role.
We have Duties And Responsibilities (other Duties As Assigned) with many bullet-like paragraphs.
We have Education, Experience & Certifications.
We have Functional Skills.
We have Our Values and Core Competencies (maybe not needed as sections; but could be part of About the role? Probably not needed; we can ignore as they are not requested sections.
We have no explicit Benefits, Pay, Schedule mentioned. So we should NOT include those sections.
We need to avoid boilerplate: EEO, E-Verify, etc. Remove those.
We need to preserve all substantive info.
We need to use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must include sections only if posting has real specific content.
We need to parse the posting.
Job Summary: description about role.
We have Duties And Responsibilities (other Duties As Assigned) with many bullet-like paragraphs.
We have Education, Experience & Certifications.
We have Functional Skills.
We have Our Values and Core Competencies (maybe not needed as sections; but could be part of About the role? Probably not needed; we can ignore as they are not requested sections.
We have no explicit Benefits, Pay, Schedule mentioned. So we should NOT include those sections.
We need to avoid boilerplate: EEO, E-Verify, etc. Remove those.
We need to preserve all substantive info.
We need to use for each section heading.
We need to use - for any list of duties/requirements/benefits.
We need to use
for prose.
We need to not repeat job title as heading.
We need to not include Job ID etc.
We need to output only HTML fragment.
Let's structure:
About the role
with prose from Job Summary.
Responsibilities
with list of duties.
We have multiple duty categories: Simulation-Based Learning, Training Technology Administration, Learning Content & Curriculum Management, Learning Strategy & Innovation, AI Learning & Automations, Stakeholder Partnership.
We can combine them into a with each bullet containing the description.
We need to preserve all details.
We'll need to extract each bullet's content.
Let's list them:
Simulation-Based Learning:
- Assist with the design of immersive simulations and scenario-based learning experiences for frontline restaurant and warehouse operations.
- Develop realistic operational simulations covering:
- Customer service interactions
- Food preparation procedures
- Shift management
- Delivery operations
- Safety and compliance scenarios
- Difficult employee and guest interactions
- Partner with Operations leaders to validate accuracy and business impact.
- Implement practice environments that allow team members to safely learn and fail before applying skills in live restaurant settings.
Training Technology Administration:
- Identify and optimize learning technology opportunities including LMS, learning-experience platforms, AI learning tools, content-authoring platforms, and analytics solutions.
- Drive technology integration between learning systems, HR systems, and operational platforms.
- Manage vendor relationships and evaluate emerging technology solutions.
- Develop dashboards and reporting to measure learning effectiveness, adoption, proficiency, and business outcomes.
Learning Content & Curriculum Management:
- Oversee traditional and digital content development across operational, leadership, compliance, and professional development programs.
- Establish standards for instructional design, content governance, and learning quality.
- Ensure learning content remains current, relevant, and aligned to business priorities.
- Support development of role-based learning pathways and career progression experiences.
Learning Strategy & Innovation:
- Assist with a learning innovation roadmap aligned with business and workforce priorities.
- Execute evaluation of pilots for emerging learning technologies, AI solutions, and digital learning platforms.
- Identify opportunities to improve onboarding, operational training, leadership development, compliance learning, and career development through innovative delivery methods.
- Monitor industry trends in AI, workforce development, simulation technologies, and adaptive learning.
- Monitor and report on success metrics for workforce capability development and learning effectiveness.
AI Learning & Automations:
- Design, develop, and deploy AI-powered learning agents or automations that provide just-in-time support, coaching, and knowledge reinforcement.
- Create conversational AI coaches that help restaurant team members practice operational procedures, customer interactions, food safety standards, and leadership skills.
- Partner with Technology teams to build secure and responsible AI learning solutions.
- Ensure all AI-enabled learning experiences align with corporate AI governance standards and responsible AI principles.
- Assist with creating business cases for AI recommendations.
- Assist with evaluating and implementing AI content generation solutions to accelerate learning-content development.
Stakeholder Partnership:
- Collaborate with Operations, HR, Technology, Digital, Franchise Services, and Business Leaders to identify capability gaps and training needs.
- Lead pilots and proof-of-concept initiatives to validate learning innovation investments.
- Serve as a thought partner on the future of workplace learning and workforce capability development.
- Facilitate training sessions as needed.
Now Education, Experience & Certifications:
- Bachelor's degree in Learning & Development, Organizational Development, Education, Human Resources, Instructional Design, Business, Technology, or related field equivalent related experience.
- 3-5 years of experience in learning, talent development, training technology, instructional design, or workforce development.
- Experience implementing digital learning technologies.
- Experience managing enterprise systems and vendors.
- Strong project-management and stakeholder-management capabilities.
- Experience developing AI-enabled training solutions is preferred.
- Experience with generative AI platforms and AI-agent creation tools is preferred.
We can treat as Requirements (maybe Qualifications). The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide where to put Education/Experience and Functional Skills.
Probably Education/Experience go under Requirements or Qualifications. Functional Skills go under Skills.
We have both "Education, Experience & Certifications" and "Functional Skills". Could map:
- Requirements: Education, Experience & Certifications (maybe plus some baseline).
- Qualifications: maybe not needed if we already have Requirements; but we could put some preferred qualifications there. However we have preferred items within Education, Experience & Certifications (experience developing AI-enabled training solutions is preferred, experience with generative AI platforms...). Could split but we can keep them under Requirements.
- Skills: Functional Skills list.
We need to avoid creating sections with filler text. We have substantive content for each.
Thus sections:
About the role
Job Summary ...
Responsibilities
...
Requirements
...
(Education, Experience & Certifications)
Skills
...
(Functional Skills)
We should not include Qualifications if we don't have distinct content; but we could keep it empty? Better to omit.
We must not include Benefits, Pay, Schedule.
Now we need to ensure we preserve all substantive info. Let's craft the About the role paragraph: combine Job Summary sentences.
Job Summary: "The Manager, Learning Innovation is responsible to support the design, implementation, and continuous improvement of workforce learning experiences, technologies, and capabilities across Papa Johns. This role is responsible for modernizing how team members learn through a blended ecosystem of classroom training, digital learning, AI-powered coaching, simulation technologies, and intelligent learning agents. The position assists in identifying emerging learning technologies, ensuring training programs develop the operational, leadership, and digital skills required for future success. A key focus is the creation of AI-enabled learning experiences for restaurant team members, managers, and support center employees, including AI agents, virtual coaches, role-play simulations, operational scenarios, and personalized learning journeys. Working closely with Operations, HR, Technology, and AI Governance stakeholders, the Manager, Learning Innovation helps to drive the evolution of learning from static content delivery to immersive, adaptive, and performance-based development experiences."
We'll put that in .
Now Responsibilities: we need to include all bullet points. We'll create
with - for each major bullet; sub-bullets can be nested
or we can just include them as part of the li text. Simpler: each top-level bullet as - containing the description; sub-items can be separate
- inside nested
. We'll do nested for clarity.
Let's construct.
Responsibilities:
- Simulation-Based Learning
- Assist with the design of immersive simulations and scenario-based learning experiences for frontline restaurant and warehouse operations.
- Develop realistic operational simulations covering:
- Customer service interactions
- Food preparation procedures
- Shift management
- Delivery operations
- Safety and compliance scenarios
- Difficult employee and guest interactions
- Partner with Operations leaders to validate accuracy and business impact.
- Implement practice environments that allow team members to safely learn and fail before applying skills in live restaurant settings.
- Training Technology Administration
- Identify and optimize learning technology opportunities including LMS, learning-experience platforms, AI learning tools, content-authoring platforms, and analytics solutions.
- Drive technology integration between learning systems, HR systems, and operational platforms.
- Manage vendor relationships and evaluate emerging technology solutions.
- Develop dashboards and reporting to measure learning effectiveness, adoption, proficiency, and business outcomes.
- Learning Content & Curriculum Management
- Oversee traditional and digital content development across operational, leadership, compliance, and professional development programs.
- Establish standards for instructional design, content governance, and learning quality.
- Ensure learning content remains current, relevant, and aligned to business priorities.
- Support development of role-based learning pathways and career progression experiences.
- Learning Strategy & Innovation
- Assist with a learning innovation roadmap aligned with business and workforce priorities.
- Execute evaluation of pilots for emerging learning technologies, AI solutions, and digital learning platforms.
- Identify opportunities to improve onboarding, operational training, leadership development, compliance learning, and career development through innovative delivery methods.
- Monitor industry trends in AI, workforce development, simulation technologies, and adaptive learning.
- Monitor and report on success metrics for workforce capability development and learning effectiveness.
- AI Learning & Automations
- Design, develop, and deploy AI-powered learning agents or automations that provide just-in-time support, coaching, and knowledge reinforcement.
- Create conversational AI coaches that help restaurant team members practice operational procedures, customer interactions, food safety standards, and leadership skills.
- Partner with Technology teams to build secure and responsible AI learning solutions.
- Ensure all AI-enabled learning experiences align with corporate AI governance standards and responsible AI principles.
- Assist with creating business cases for AI recommendations.
- Assist with evaluating and implementing AI content generation solutions to accelerate learning-content development.
- Stakeholder Partnership
- Collaborate with Operations, HR, Technology, Digital, Franchise Services, and Business Leaders to identify capability gaps and training needs.
- Lead pilots and proof-of-concept initiatives to validate learning innovation investments.
- Serve as a thought partner on the future of workplace learning and workforce capability development.
- Facilitate training sessions as needed.
Now Requirements (Education, Experience & Certifications):
- Bachelor's degree in Learning & Development, Organizational Development, Education, Human Resources, Instructional Design, Business, Technology, or related field equivalent related experience.
- 3-5 years of experience in learning, talent development, training technology, instructional design, or workforce development.
- Experience implementing digital learning technologies.
- Experience managing enterprise systems and vendors.
- Strong project-management and stakeholder-management capabilities.
- Experience developing AI-enabled training solutions is preferred.
- Experience with generative AI platforms and AI-agent creation tools is preferred.
Now Skills (Functional Skills):
We need to list each skill as - . The list is long; we can break into separate items.
Functional Skills list:
- Experience in training and facilitation
- Learning strategy and workforce capability development
- Instructional design and adult learning theory
- Curriculum architecture and role-based learning pathways
- Generative AI applications for learning and performance support
- Prompt design and AI agent architecture
- Conversational AI and AI-powered coaching design
- AI governance and responsible
- for any list of duties/requirements/benefits.
We need to use
for prose. We need to not repeat job title as heading. We need to not include Job ID etc. We need to output only HTML fragment. Let's structure:
About the role
with prose from Job Summary.Responsibilities
with list of duties. We have multiple duty categories: Simulation-Based Learning, Training Technology Administration, Learning Content & Curriculum Management, Learning Strategy & Innovation, AI Learning & Automations, Stakeholder Partnership. We can combine them into a- with each bullet containing the description.
We need to preserve all details.
We'll need to extract each bullet's content.
Let's list them:
Simulation-Based Learning:
- Assist with the design of immersive simulations and scenario-based learning experiences for frontline restaurant and warehouse operations.
- Develop realistic operational simulations covering:
- Customer service interactions
- Food preparation procedures
- Shift management
- Delivery operations
- Safety and compliance scenarios
- Difficult employee and guest interactions
- Partner with Operations leaders to validate accuracy and business impact.
- Implement practice environments that allow team members to safely learn and fail before applying skills in live restaurant settings.
Training Technology Administration:
- Identify and optimize learning technology opportunities including LMS, learning-experience platforms, AI learning tools, content-authoring platforms, and analytics solutions.
- Drive technology integration between learning systems, HR systems, and operational platforms.
- Manage vendor relationships and evaluate emerging technology solutions.
- Develop dashboards and reporting to measure learning effectiveness, adoption, proficiency, and business outcomes.
Learning Content & Curriculum Management:
- Oversee traditional and digital content development across operational, leadership, compliance, and professional development programs.
- Establish standards for instructional design, content governance, and learning quality.
- Ensure learning content remains current, relevant, and aligned to business priorities.
- Support development of role-based learning pathways and career progression experiences.
Learning Strategy & Innovation:
- Assist with a learning innovation roadmap aligned with business and workforce priorities.
- Execute evaluation of pilots for emerging learning technologies, AI solutions, and digital learning platforms.
- Identify opportunities to improve onboarding, operational training, leadership development, compliance learning, and career development through innovative delivery methods.
- Monitor industry trends in AI, workforce development, simulation technologies, and adaptive learning.
- Monitor and report on success metrics for workforce capability development and learning effectiveness.
AI Learning & Automations:
- Design, develop, and deploy AI-powered learning agents or automations that provide just-in-time support, coaching, and knowledge reinforcement.
- Create conversational AI coaches that help restaurant team members practice operational procedures, customer interactions, food safety standards, and leadership skills.
- Partner with Technology teams to build secure and responsible AI learning solutions.
- Ensure all AI-enabled learning experiences align with corporate AI governance standards and responsible AI principles.
- Assist with creating business cases for AI recommendations.
- Assist with evaluating and implementing AI content generation solutions to accelerate learning-content development.
Stakeholder Partnership:
- Collaborate with Operations, HR, Technology, Digital, Franchise Services, and Business Leaders to identify capability gaps and training needs.
- Lead pilots and proof-of-concept initiatives to validate learning innovation investments.
- Serve as a thought partner on the future of workplace learning and workforce capability development.
- Facilitate training sessions as needed.
Now Education, Experience & Certifications:
- Bachelor's degree in Learning & Development, Organizational Development, Education, Human Resources, Instructional Design, Business, Technology, or related field equivalent related experience.
- 3-5 years of experience in learning, talent development, training technology, instructional design, or workforce development.
- Experience implementing digital learning technologies.
- Experience managing enterprise systems and vendors.
- Strong project-management and stakeholder-management capabilities.
- Experience developing AI-enabled training solutions is preferred.
- Experience with generative AI platforms and AI-agent creation tools is preferred.
We can treat as Requirements (maybe Qualifications). The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide where to put Education/Experience and Functional Skills.
Probably Education/Experience go under Requirements or Qualifications. Functional Skills go under Skills.
We have both "Education, Experience & Certifications" and "Functional Skills". Could map:
- Requirements: Education, Experience & Certifications (maybe plus some baseline).
- Qualifications: maybe not needed if we already have Requirements; but we could put some preferred qualifications there. However we have preferred items within Education, Experience & Certifications (experience developing AI-enabled training solutions is preferred, experience with generative AI platforms...). Could split but we can keep them under Requirements.
- Skills: Functional Skills list.
We need to avoid creating sections with filler text. We have substantive content for each.
Thus sections:
- for each major bullet; sub-bullets can be nested
- or we can just include them as part of the li text. Simpler: each top-level bullet as
- containing the description; sub-items can be separate
- inside nested
- . We'll do nested for clarity.
Let's construct.
Responsibilities:
- Simulation-Based Learning
- Assist with the design of immersive simulations and scenario-based learning experiences for frontline restaurant and warehouse operations.
- Develop realistic operational simulations covering:
- Customer service interactions
- Food preparation procedures
- Shift management
- Delivery operations
- Safety and compliance scenarios
- Difficult employee and guest interactions
- Partner with Operations leaders to validate accuracy and business impact.
- Implement practice environments that allow team members to safely learn and fail before applying skills in live restaurant settings.
- Training Technology Administration
- Identify and optimize learning technology opportunities including LMS, learning-experience platforms, AI learning tools, content-authoring platforms, and analytics solutions.
- Drive technology integration between learning systems, HR systems, and operational platforms.
- Manage vendor relationships and evaluate emerging technology solutions.
- Develop dashboards and reporting to measure learning effectiveness, adoption, proficiency, and business outcomes.
- Learning Content & Curriculum Management
- Oversee traditional and digital content development across operational, leadership, compliance, and professional development programs.
- Establish standards for instructional design, content governance, and learning quality.
- Ensure learning content remains current, relevant, and aligned to business priorities.
- Support development of role-based learning pathways and career progression experiences.
- Learning Strategy & Innovation
- Assist with a learning innovation roadmap aligned with business and workforce priorities.
- Execute evaluation of pilots for emerging learning technologies, AI solutions, and digital learning platforms.
- Identify opportunities to improve onboarding, operational training, leadership development, compliance learning, and career development through innovative delivery methods.
- Monitor industry trends in AI, workforce development, simulation technologies, and adaptive learning.
- Monitor and report on success metrics for workforce capability development and learning effectiveness.
- AI Learning & Automations
- Design, develop, and deploy AI-powered learning agents or automations that provide just-in-time support, coaching, and knowledge reinforcement.
- Create conversational AI coaches that help restaurant team members practice operational procedures, customer interactions, food safety standards, and leadership skills.
- Partner with Technology teams to build secure and responsible AI learning solutions.
- Ensure all AI-enabled learning experiences align with corporate AI governance standards and responsible AI principles.
- Assist with creating business cases for AI recommendations.
- Assist with evaluating and implementing AI content generation solutions to accelerate learning-content development.
- Stakeholder Partnership
- Collaborate with Operations, HR, Technology, Digital, Franchise Services, and Business Leaders to identify capability gaps and training needs.
- Lead pilots and proof-of-concept initiatives to validate learning innovation investments.
- Serve as a thought partner on the future of workplace learning and workforce capability development.
- Facilitate training sessions as needed.
- Bachelor's degree in Learning & Development, Organizational Development, Education, Human Resources, Instructional Design, Business, Technology, or related field equivalent related experience.
- 3-5 years of experience in learning, talent development, training technology, instructional design, or workforce development.
- Experience implementing digital learning technologies.
- Experience managing enterprise systems and vendors.
- Strong project-management and stakeholder-management capabilities.
- Experience developing AI-enabled training solutions is preferred.
- Experience with generative AI platforms and AI-agent creation tools is preferred.
- . The list is long; we can break into separate items. Functional Skills list: - Experience in training and facilitation - Learning strategy and workforce capability development - Instructional design and adult learning theory - Curriculum architecture and role-based learning pathways - Generative AI applications for learning and performance support - Prompt design and AI agent architecture - Conversational AI and AI-powered coaching design - AI governance and responsible
- Simulation-Based Learning
About the role
Job Summary ...
Responsibilities
- ...
Requirements
- ...
Skills
- ...
. Now Responsibilities: we need to include all bullet points. We'll create
- with
- for each major bullet; sub-bullets can be nested