Manager, Laboratory Automation & AI Transformation Lab

Job Summary

We are seeking a Manager for our Laboratory Automation & AI Transformation Lab to join IQVIA Laboratories at Durham, NC.

What You'll Be Doing

• Lead the automation transformation roadmap from concept through scaled deployment
• Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting
• Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs
• Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results
• Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption
• Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate
• Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness
• Drive adoption through training, playbooks, ownership models, and clear exception-handling processes

What We Are Looking For

• Bachelor’s Degree in Science/Engineering or related field required
• 5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems
• Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration
• Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails

The Knowledge, Skills and Abilities Needed for This Role

• Strong leadership capability with experience guiding cross-functional technical teams through complex transformation initiatives
• Excellent communication and stakeholder influence skills across scientists, engineers, Quality, IT, and leadership
• Ability to lead change effectively, resolve resistance through engagement, and build adoption into solutions from day one
• Leverage lean and agile operational leadership in technical or regulated environments
• Familiarity with AI-assisted workflows such as automated review, anomaly detection, and report drafting

What We Offer You

• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries
• IQVIA is proud to be an equal opportunity employer
• IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud

Where you'll work

You’ll work primarily from one of our office locations, collaborating closely with colleagues in a dynamic, team-oriented environment. This setting offers access to on-site resources, real-time interaction and opportunities to build strong relationships through in-person work.

Where you'll make an impact

At IQVIA Laboratories, you’ll play a critical role in delivering high-quality laboratory and biomarker solutions that support clinical trials worldwide. Your work will help ensure data integrity and scientific precision, contributing directly to the development of safe and effective treatments.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.