Manager, Labor Relations

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.

Qualifications

• Bachelor's degree
• Minimum of 4 years of relevant labor relations experience
• Proficiency with web-based databases and Microsoft Office suite, including Excel and PowerPoint

Required Experience

• Grievance management from intake through resolution
• Experience working directly with unions
• Conducting Step 1 and Step 2 grievance meetings
• Labor contract administration
• Knowledge of union grievance procedures and processes

Preferred Qualifications

• Arbitration experience
• Ability to work independently and manage complex employee relations matters

Desired Characteristics

• Strong written, verbal, and interpersonal skills
• Strong administrative skills, including attention to detail and organization
• Ability to manage high-volume and time-sensitive workload
• Ability to handle extremely sensitive and confidential information with discretion
• Experience drafting, negotiating, and working with union contracts
• Ability to work independently with legal, business, and HR teams

Responsibilities

• Advise internal clients, including management and human resources, regarding union contract compliance for bargaining units and/or assigned topics
• Advise internal clients regarding discipline of union employees, including just cause standards, as applicable, investigations, and rights to union representation
• Responsible for handling union grievances through arbitration phase as assigned
• Serve as the initial point of contact for union inquiries and concerns; triage issues, conduct research, provide responses, facilitate labor-management meetings
• Support and execute union contract administration
• Support collective bargaining, including preparation, research, contract implementation, and drafting as assigned
• Provide training to HR and managers on assigned topics
• Provide additional support to Labor & Employment department as needed