Jobs · Human Resources · Texas

Manager Labor Relations

All Aviation Jobs · Austin, TX · 1 mo ago
HybridHuman Resources$103k–$170k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Essential Responsibilities, Minimum Experience And Qualifications, Preferred Experience And Qualifications, Crewmember Expectations, Equipment, Work Environment, Physical Effort, Compensation. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only include sections when there is real specific content. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections to include based on content. We have: - Position Summary: can be "About the role". That's prose. - Essential Responsibilities: list of duties -> Responsibilities section. - Minimum Experience And Qualifications: could be Requirements (or Qualifications). The instruction says we can have Requirements and Qualifications sections. We need to decide which to use. Possibly combine? But they said prefer a few substantive sections over many thin ones. Could combine Minimum and Preferred into Qualifications? But they differentiate Minimum Experience And Qualifications and Preferred Experience And Qualifications. Could treat Minimum as Requirements, Preferred as Qualifications (or Skills). However we also have Skills section maybe for specific skills like Microsoft Office, etc. But we can incorporate them into Qualifications. We also have Crewmember Expectations (behavior, safety, etc.) Could be part of Requirements or Qualifications. Equipment, Work Environment, Physical Effort: maybe not needed as separate headings; could be omitted if not substantive? But they are specific content. However the allowed headings list does not include Equipment, Work Environment, Physical Effort. We could fold them into a short paragraph under maybe "Work Environment" but not allowed heading. The instruction says use those headings only; we could omit those details? But we must preserve ALL substantive information. If we omit a heading, we could still include the info in a paragraph under another section, like under About the role or Responsibilities? But that might misrepresent. However we could create a generic

    for those details without a heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. It might be okay to add other headings if needed, but they said "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should limit to those headings. However we need to preserve all substantive info; we could embed Equipment, Work Environment, Physical Effort into a paragraph under maybe "About the role" or "Responsibilities"? But that seems odd. Better approach: Use the allowed headings but we can have multiple sections: About the role (summary), Responsibilities (essential responsibilities), Requirements (minimum experience), Qualifications (preferred experience), Skills (maybe Microsoft Office, etc.), Benefits (maybe from compensation description?), Pay (compensation range), Schedule (maybe flexible hours, overnight travel). The posting includes compensation range and mentions benefits like healthcare, 401k, etc. Also schedule: flexible hours, overnight travel 30-50%, flexible hours, etc. So we can create Pay and Schedule sections. Thus we can map: - About the role: Position Summary paragraph. - Responsibilities: list of essential responsibilities (bullet list). - Requirements: Minimum Experience And Qualifications (bullet list maybe). Could be prose but better as list. - Qualifications: Preferred Experience And Qualifications (bullet list). - Skills: maybe specific skills like Microsoft Office, data analysis, influencing, etc. But we could also incorporate into Requirements/Qualifications. However we have a separate Skills heading allowed; we could pull out skills like "Proficient knowledge and use of Microsoft Office Suite", "Ability to appropriately compile and utilize data", "Ability to communicate and influence at all levels", "Familiarity with the Railway-Labor Act", etc. But many of those are already in requirements. To avoid duplication, we could keep them in Requirements/Qualifications and not create Skills section if it would be thin. The instruction says prefer a few substantive sections over many thin ones. So maybe we skip Skills section and incorporate those details into Requirements and Qualifications. - Benefits: The compensation paragraph mentions benefits: performance bonuses, restricted stock units, healthcare benefits, 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more. That's substantive. So we can create Benefits section with a list. - Pay: The base pay range $103,000-$170,000 per year. So we create Pay section with that info (maybe a paragraph). - Schedule: The posting mentions "Available for overnight travel (30% to 50%)", "Able to work flexible hours", "Potential need to work flexible hours and be available to respond on short notice". Also "Regular attendance and punctuality". So we can create Schedule section with those points. We also have Crewmember Expectations (safety ambassador, etc.) Could be part of Requirements or Qualifications? Might be better as part of Requirements (since they are expectations). But we already have Requirements for minimum experience; we could add a subsection? But we cannot add new headings. Could incorporate into Requirements as bullet points. Similarly Equipment, Work Environment, Physical Effort: we could incorporate into About the role or Responsibilities? Might be okay to add a brief paragraph under About the role describing work environment. But we risk missing details. However the instruction says preserve ALL substantive information. If we omit them, we fail. So we need to include them somewhere. Perhaps we can add a short paragraph under About the role that includes work environment, equipment, physical effort. That would preserve them. Thus final HTML:

    About the role

    [Position Summary text]

    Responsibilities

    • ...
    • ...

    Requirements

    • Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
    • Five (5) years of labor relations experience, including experience in drafting/negotiating collective bargaining agreements
    • Three (3) years leadership experience
    • Presenting and facilitating in front of senior leadership
    • Ability to appropriately compile and utilize data to make decisions
    • Ability to communicate and influence at all levels of the organization
    • Familiarity with the Railway-Labor Act and knowledge of labor relations laws and best practices
    • Knowledge of other airlines’ labor issues and collective bargaining agreements
    • Proficient knowledge and use of Microsoft Office Suite products (e.g., Outlook, Word, Excel, etc.)
    • Available for overnight travel (30% to 50%)
    • Able to work flexible hours
    • Must pass a pre-employment drug test
    • Must be legally eligible to work in the country in which the position is located
    • Authorization to work in the US is required, this position is not eligible for visa sponsorship
    • Regular attendance and punctuality
    • Potential need to work flexible hours and be available to respond on short notice
    • Able to maintain a professional appearance
    • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
    • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
    • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
    • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
    • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
    • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
    • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
    But that list is huge and includes many items that are more like expectations than requirements. Might be too long but okay.

    Qualifications

    • Bachelor’s degree in legal, labor or HR studies
    • Knowledge of contractual language
    • Airline operations experience (scheduling, airport operations, etc.)
    • Demonstrating solid project management skills and the ability to effectuate initiatives
    • Alternative Dispute Resolution (ADR) experience, practical or educational
    • Making proactive and educated decisions with minimal supervision
    • Demonstrating strong communication skills; written and verbal
    • Grievance mediation and arbitration experience
    • Understanding of the law(s)/precedent that govern labor and collective bargaining agreements
    • Organizational knowledge
    But note some of these overlap with Requirements; but we keep as per posting.

    Benefits

    • Performance bonuses
    • Restricted stock units
    • Healthcare benefits
    • 401(k) plan and company match
    • Crewmember stock purchase plan
    • Short-term and long-term disability coverage
    • Basic life insurance
    • Free space available travel on JetBlue

    Pay

    The base pay range for this position is between $103,000.00 and $170,000.00 per year.

    Schedule

    • Available for overnight travel (30% to 50%)
    • Able to work flexible hours
    • Potential need to work flexible hours and be available to respond on short notice
    • Regular attendance and punctuality
    But note we duplicated "Available for overnight travel" and "Able to work flexible hours" already in Requirements; but okay. We need to ensure we don't repeat content unnecessarily? The instruction says preserve ALL substantive information; duplication may be okay but could be considered redundant. However we could avoid duplication by moving those schedule items to Schedule section only, and not include them in Requirements. But Requirements already had those items; we could remove them from Requirements to avoid duplication. However

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