Manager, Lab Moves

About the role

The Manager, Lab Moves oversees all Lab MAC activity throughout the project life cycle. This role leads a team of four Move Coordinators and interacts directly with the client site population, providing operational support and ensuring projects are executed according to established procedures.

Responsibilities

• Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures
• Serves as the client's single point of contact for day-to-day lab moves, additions, and changes, and project execution related to move management
• Owns all MAC activity within lab and lab storage spaces throughout the life of the project, coordinating commissioning efforts with FM, managing access with Security, and confirming site rules and limitations
• Led move planning, supports with test fits, and coordinates with OP’s in managing large capital projects
• Must be able to lead vendors or contracted crews through a lab Move, Add, or Change, manage relationships with carriers and 3rd party vendors, research equipment, obtain cut sheets/specs, understand dimension/service envelope for test fits, and provide subject matter expertise on safe and efficient equipment movement
• Supports the maintenance of a central database housing property floor plans, space configurations, lab layouts, etc., ensures vendor compliance with building standards and policies, maintains and provides as-built on lab equipment and lab furniture moves
• Liaison between the Lab Team and the Delivery Team, attends meetings as needed to resolve MAC related solutioning between client and other stakeholders
• Create and evaluate project reporting, provide timely and accurate project status reporting to internal and external parties, monitor and review workload, and develop plan for identifying and meeting specific timelines
• Continual process improvement and enhanced customer service, work with Lab Occupancy Planners to understand and coordinate lab project activity, manage site restrictions and access, manage 3rd party carriers/vendors, conduct pre/post move walkthroughs, provide post move support to capture day two items, and present lessons learned on each large move to the client

Qualifications

• Bachelor’s Degree preferred, specify preferred major: Project Management, Facilities Management, Real Estate
• 1-3 years of related work experience in project management, laboratory moves, or large equipment moves/handling required
• Specialized knowledge/skills: strong knowledge of IT and testing lab environments preferred, ability to develop excellent client relations, client management, and consultation skills, superior oral and written communication skills, strong attention to detail and quality, client and customer service focused with strong organizational, technology, and communication skills

Benefits

Regularly required to talk, hear, and use hands and fingers to write and type, regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays