Manager, Key Accounts LTC

Job Functions

• Establishes and maintains relationships with customer accounts
• Responsible for maintaining a predetermined number of contracts/nursing homes
• Identifies and develops new business
• Prepares for and participates in trade shows, exhibits, and advertising campaigns
• Counsels in-service for customers, educating them in the use and application of Lincare equipment
• Initiates resolution to complaints from customers with the appropriate management
• Provides marketing information to management as requested and/or made available
• Inputs and maintains Lincare's Sales Tracking System and submit reports as requested
• Follows-up on lost-to-competition customers to identify problems with product or services and reports to management
• Aids in the preparation of sales forecasts
• Understands and provides information on pricing information and product information to customers
• Negotiates and submits agreements for review and approval
• May be required to set up new customers, as well as perform facility assessments
• Follows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (driving safety), FDA, and Emergency Planning

Responsibilities

• Ensures customer satisfaction levels are high with corporate accounts

Qualifications

• Experience selling to long-term care facilities, nursing homes, GPOs, and similar healthcare accounts
• Strong interpersonal and communication skills
• Ability to build and maintain strong relationships with key accounts
• Proficiency in Microsoft Office Suite
• Knowledge of healthcare industry regulations and compliance requirements

Skills

• Sales and customer service
• Account management
• Product knowledge
• Communication and presentation skills

Benefits

• Competitive salary range of $75,000 to $125,000

Pay

• $75,000 to $125,000

Schedule

• Full-time position

Benefits

• Health insurance
• Retirement plan
• Employee assistance program