Manager IV (Chief of Contracts Administration Divison)

About The Opportunity

THE IDEAL CANDIDATE
The ideal candidate is an experienced leader with expertise in negotiating, developing, administering, and monitoring complex healthcare, behavioral health, or related field contracts. They possess strong knowledge of public sector or health care sector contracting, Medi-Cal, behavioral health systems, provider reimbursement, and contract performance management. The successful candidate can effectively oversee contract negotiations and implementation, invoice review, fiscal accountability, and provider performance while ensuring quality service delivery and regulatory compliance. They excel at building collaborative relationships with community-based organizations, behavioral healthcare providers, managed care plans, and government partners. Strong communication, negotiation, analytical, and problem-solving skills are essential, along with the ability to balance provider support, accountability, and organizational objectives.

TENTATIVE RECRUITMENT SCHEDULE

• Application Deadline: July 20, 2026
• Tentatively, Oral Examination: The week of August 3, 2026

THE POSITION

The Chief of Contracts Administration Division is a member of the Behavioral Health and Recovery Services (BHRS) Senior Leadership Team and reports to the Assistant Director of the Behavioral Health Plan. This position provides leadership for the Department's contract governance, provider relations, contract performance, fiscal oversight, and provider monitoring functions. The Chief leads the newly established Contracts Administration Division, which strengthens the Department's behavioral health managed care, provider network oversight, contract administration, and accountability systems. The Chief is responsible for developing the Division's structure, processes, and strategic direction while integrating existing contract administration functions and teams into a comprehensive division-level program focused on contract development, contract procurement, negotiations, provider engagement, contract compliance, fiscal monitoring, performance management, and quality improvement. The position collaborates with executive leadership to advance Department priorities, improve provider network performance, and support access to quality behavioral health services.

Division Overview

The Contracts Administration Division is responsible for the procurement, development, negotiation, administration, and oversight of the Department's contracts and provider network. The Division establishes standardized contract governance processes, including contract development, execution, lifecycle management, contract compliance, and coordination of Board of Supervisors agenda items related to Department contracts. The Division also serves as the Department's primary resource for provider relations, working with contracted providers to support service delivery, strengthen partnerships, facilitate communication, address operational issues, and promote compliance with contractual and regulatory requirements. Responsibilities include provider onboarding, contract performance monitoring, provider support, and quality improvement activities. The Division oversees fiscal monitoring and accountability functions related to contracted services, including invoice review, budget monitoring, validation of billed services, review of financial and performance reports, and monitoring of contract deliverables and outcomes. Through these activities, the Division ensures strong internal controls, accountability, and alignment between contract requirements, service delivery, performance expectations, and reimbursement while supporting a transparent, compliant, and high-performing behavioral health system.

Responsibilities

• Develop, implement, and maintain standardized contract procurement and governance processes across the Behavioral Health Plan;
• Oversee the full life cycle of provider contracts, including development, execution, monitoring, amendments and renewal;
• Lead provider monitoring efforts to ensure compliance with contract requirements, service expectations, and regulatory standards;
• Oversee and strengthen invoice review and approval processes to ensure accuracy, documentation, and alignment with contract terms;
• Establish and monitor internal controls to support fiscal integrity and audit readiness;
• Identify gaps in provider performance, billing practices, or compliance, and implement corrective actions;
• Collaborate with Systems of Care Leadership, Quality Services, Fiscal, and Provider Relations to align contract requirements with service delivery and performance monitoring;
• Develop policies, procedures, and tools to support consistent contract administration and oversight;
• Supervise staff responsible for contract administration, provider monitoring, and fiscal review functions;
• Provide technical assistance and guidance to internal teams and contracted providers;
• Analyze data and trends to inform decision-making, improve processes, and reduce system risk;
• Support audits, reviews, and reporting requirements at the county, state, and federal levels.

Knowledge/Skills/Abilities

• Behavioral Health or Health Treatment Systems
• Building Effective Teams
• Communication
• Conflict Management
• Contract Development
• Customer Orientation
• Effective Decision Making
• Performance Development and Coaching
• Ethics and Integrity
• Financial Resource and Budget Management
• Managing Vision and Purpose
• Behavioral Health, Medi-Cal Managed Care, or Healthcare Compliance
• Legislative and Regulatory Laws
• Strategic Management & Planning

Minimum Qualifications

• Graduation from an accredited college or university with a master's degree in Social Work, Psychology, Human Services, Counseling, Business Administration, Public Health, Public Administration or a related field;
• Two (2) years of management experience comparable to a Stanislaus County Manager III; OR Four (4) years of progressively responsible management experience in a public agency, or health care sector performing duties involving contract governance and administration and provider monitoring and fiscal oversight.