Manager, Contract Management and Operations

About the role

We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Responsibilities

• Provide comprehensive contract management support across multiple licensed categories, regions and LOB
• Review and manage Deal Memo submissions within Salesforce, ensuring timely approvals, data accuracy, and adherence to required business, finance, and legal standards
• Serve as a subject-matter expert for Deal Memo requirements, guiding Account Executives through submissions, and resolving submission gaps
• Review proposed deals against Health Checks Policy and departmental SOPs to ensure compliance with internal business, finance, and legal requirements
• Verify contracts before execution. This ensures a precise deal setup in the Contract Management System (License Maestro). Systematize amendment entries. Maintain data integrity for complex commercial and financial structures.
• Identify, troubleshoot, and escalate system anomalies affecting contract performance or data quality, and collaborate with the System Ops and IT to address associated defects
• Manage UAT testing efforts and provide feedback to improve system functionality
• Support renewal dashboard enhancements, oversee and maintain renewal trackers, partner with Sales to secure timely renewal submissions, and deliver consistent progress updates on expiring contracts
• Manage end-to-end IP setup in License Maestro, including rights confirmation and restriction
• Collaborate with the offshore execution team to address Zendesk tickets and implement corrective actions, ensuring precise and proficient application of financial changes within the deal setup
• Manage and execute ad hoc projects including but not limited to:
• Agent transitions
• Rights acquisition
• Data clean-ups and integrity analysis
• Audits of changes in process and policy impacts
• Onboarding and training for Account Executives

Requirements

• 3-5 years of relevant licensing industry work experience
• 5-7 years of management experience
• B.A., B.S. in Business, Finance or Project Management
• Highly analytical, with the ability to identify root causes and assess downstream impact of complex issues
• Solid communication skills, with the ability to successfully liaise across multiple business partners (including Sales, Legal, Finance, IT, and others)
• Broad proficiency with business software applications and operational systems
• Deep attention to detail while maintaining a big-picture perspective across cross-divisional initiatives
• Self-motivated with a robust sense of ownership and follow-through
• Advanced Microsoft Excel skills (e.g., pivots, VLOOKUP/XLOOKUP); proficient in Word, Outlook, and PowerPoint
• Well-developed financial acumen, including knowledge of entertainment and licensing industry practices
• Proven ability to interpret and assess complex contract language
• Exemplary time management and organizational skills, with the ability to manage multiple priorities
• Initiative-taking, solution-oriented mindset with the ability to propose creative approaches to complex problems
• Ability to multitask and manage diverse projects and concurrent assignments
• Effective collaborator able to work autonomously and cross-functionally; demonstrated leader and team player
• Willingness to challenge the status quo and conceptualize alternative, more efficient approaches
• Experience in legal affairs, accounting, and operations management
• Solid knowledge of general accounting principles; royalty accounting experience

Qualifications

• Willingness to travel up to 20% of the time

Skills

• Strong project management skills
• Excellent problem-solving abilities
• Strong negotiation and conflict resolution skills
• Ability to work independently and as part of a team
• Strong interpersonal and communication skills
• Knowledge of entertainment and licensing industry practices

Benefits

• Hiring Salary Range: $85,000.00 - 115,000.00
• Generous paid time off
• Medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement
• Opportunities for both on-site and virtual engagement events
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace

Pay

$85,000.00 - 115,000.00

Schedule

Full-time