Manager, IT ERP - Oracle Distribution & Order-to-Cash

About the role

This position is based on-site and requires four days per week in the Brea office to support collaboration and business needs. Envista is a global family of dental brands with operations in more than 100 countries spanning the US, EMEA, Russia, the Middle East, India, China, Japan, Australia, Latin America, and beyond. Our Oracle E-Business Suite Order Management platform is how customer orders turn into shipments and revenue across all those markets and brands. We are looking for a Manager, IT ERP - Oracle Distribution & Order-to-Cash to own the functional health, integrity, and forward roadmap of that platform.

Primary Duties And Responsibilities

• Serve as the functional leader for Oracle EBS distribution and the full order-to-cash cycle: order capture, booking, scheduling, reservations, pick release, ship confirm, and the handoff to invoicing, along with intercompany, internal order, and drop shipments
• Lead design, configuration, testing, and rollout for enhancements, integrations, and upgrades
• Clear stuck orders and shipments, while tracing problems across order management, pricing, inventory, shipping, and the links to receivables and tax
• Returns and RMA processing, including returns receipts and the credit handoff
• Inventories, Availability, and Scheduling
• Own the order-to-cash side of inventory behavior: on-hand availability, reservations, and the sub-inventory and locator logic that drives picking
• Inventory, Availability, and Scheduling
• Available-to-promise and scheduling: promised dates, sourcing rules that pick the fulfilling warehouse, backorders, and partial shipments. Lot and serial control, shelf-life, and first-expiry-first-out picking for traceability
• Ownership of Holds, Approvals, and Order Controls
• Own the holds framework across the order flow - including credit holds, trade-compliance holds, and margin or pricing holds - and the workflows that route and release them
• Order approval and release authority, aligned with segregation of duties
• Tax determination at the order line through E-Business Tax, in step with the Finance team
• Order and shipment events that feed revenue recognition, including deferred and bundled arrangements
• Pricing (Advanced Pricing)
• Own Oracle Advanced Pricing end to end: price lists, modifiers, qualifiers, price agreements, formulas, and the setups that drive correct pricing at order entry
• Support multi-currency and country-specific pricing across markets while keeping pricing governance clean as new brands and price lists are added
• Resolve pricing defects and mispricing at the configuration level and build the controls that keep pricing accurate as the catalog and agreements change
• Shipping, Logistics, and Fulfillment Execution
• Pick release rules, ship confirm, delivery grouping, and shipping documents across warehouses and regions
• Shipping label generation, including the QAD label integration
• CARRIER INTEGRATION FOR RATING, LABELS, TRACKING, AND THE DOCUMENTS THAT MOVE WITH INTERNATIONAL SHIPMENTS
• AUTOMATED ORDER PICKING AND THE WOTA INTEGRATION BEHIND IT
• GLOBAL TRADE COMPLIANCE (GTM AND WOTA)
• Global Trade Management and the WOTA workflows that decide whether a product qualifies for reduced or zero tariff rates under a Free Trade Agreement
• Restricted party screening, export controls, license determination, and embargo handling, including sanctioned markets such as Russia
• Duty, tariff, and customs requirements in the order and shipping flow, working with the Tax team
• Maintain a current map of every integration in this flow, with named owners and error handling
• Maintain customer and item master data that orders depend on - owned or shared with a data-governance function
• Operational reporting and documents, including order & shipping documents and the dashboards customer service and logistics rely on
• Keep non-production environments isolated from production, so test orders never reach real customers or partners
• Intercompany and Global Order Flows
• Drive multi-org order management across operating units: how orders are captured, shipped, and invoiced across a large number of legal entities
• Work with Finance and Supply Chain to ensure intercompany flows support transfer pricing, costing, and consolidation
• Team and Partner Leadership
• Lead & develop a small team and set the standard for the work
• Directly manage the managed-service partner (MSP) resources supporting the Distribution stream - set their priorities, hold them to delivery and quality standards, review their work, and integrate them as one team with internal staff
• Run the day-to-day partner relationship for this domain, including ticket quality, service levels, and documentation
• Spread knowledge so no single person is the only one who can run a brand flow or a manual setup
• Roadmap, Projects, and Delivery
• Define and maintain a Distribution and Order-to-Cash IT roadmap that aligns with business objectives, simplifies the landscape, and builds a scalable foundation for growth
• Lead distribution workstreams through the full delivery lifecycle from requirements through design, configuration, testing, deployment, and post-go-live support
• Drive distribution workstreams through the full delivery lifecycle from requirements through support
• Drive order-to-cash side of acquisition integrations, bringing acquired brands and entities into the Oracle platform where appropriate
• Drive process automation, fewer stuck orders, faster fulfillment, and a better experience for the order management, customer service, and logistics teams who depend on the system
• Balance business priorities, technical constraints, and compliance requirements to deliver solutions that hold up over time
• Controls, SOX, and Audit
• Ensure order-to-cash processes and changes meet SOX, IT general control, and audit requirements, with proper segregation of duties and documented approvals including controls over pricing, credit, and order release
• Partner with Internal Audit, the SOX program, and Security on walkthroughs, testing, risk assessments, and remediation, and treat findings as work to be resolved promptly rather than deferred
• Maintain disciplined change management, including change freezes around close and audit periods and complete, audit-ready evidence for changes that affect order, pricing, or revenue flow
• Stakeholder Partnership
• Build strong working relationships with the brand commercial teams, customer service, logistics, supply chain, and finance teams
• Translate distribution and commercial needs into sound Oracle solutions and translate system realities back into terms the business can act on
• Influence priorities and lead change-management activities across teams that do not directly report to you

Job Requirements

• Bachelor's degree in Information Systems, Computer Science, Supply Chain, Business, or related field
• Minimum of ten or more years of hands-on Oracle EBS Order Management and Order-to-Cash experience with deep, current expertise across Order Management, Advanced Pricing, and Shipping Execution
• Demonstrated depth across the full order-to-cash cycle: order capture, pricing, scheduling, available-to-promise, pick release, ship confirm, shipping documents, and the handoff to Receivables
• Hands-on experience with order scheduling and available-to-promise, including sourcing rules, backorders, partial shipments, and the interface to supply planning
• Working knowledge of the holds and order-control framework, including credit, trade-compliance, and margin holds and the approvals that release them
• Hands-on experience with complex multi-org Order Management in a large, multi-entity environment, including intercompany orders, internal orders, and drop shipments
• Experience with order intake at scale, including EDI and B2B with distributors and channel partners
• Working knowledge of Global Trade Compliance in the order flow, including Free Trade Agreement and tariff determination, restricted party screening, and export controls - hands-on Oracle Global Trade Management (GTM) experience is a strong advantage
• Proven experience leading internal teams and directing external or managed-service partner resources to deliver quality work on time
• Solid understanding of SOX, IT general controls, and segregation of duties as they apply to order, pricing, and revenue processes
• Experience leading work across the full delivery lifecycle, from requirements through support
• Preferred Skills & Experience
• Experience with configure-to-order or made-to-order flows, relevant to custom and brand-specific orders
• Experience in medical device or other regulated manufacturing distribution
• Experience with carrier integration, international shipping documentation, and customs requirements across many countries
• Experience integrating Oracle with brand-specific portals and device applications, and with multi-ERP shipping or label environments such as QAD
• Experience with Channel Revenue Management or Trade Management (rebates, accruals, claims) and with Credit Management
• Experience with web or self-service order channels such as iStore
• Experience supporting order and shipping localization requirements in demanding jurisdictions such as China, Russia, Japan, Brazil, and Mexico

Job Requirements

• Salary Range: $164,300 - $190,000
• Operating Company: Envista
• Target Market: Global dental industry