Manager, Infrastructure Services (Windows, VMware & Citrix)

For our client, we are seeking a Manager, Infrastructure Services (Windows, VMware & Citrix) to join the team of a leader in the Information Technology space. This role will oversee the delivery and operational performance of enterprise infrastructure services across Windows, virtualization, and remote access environments. The manager will help ensure service stability, support modernization efforts, and lead a technical team in a hybrid cloud-oriented enterprise setting. This position also partners closely with cross-functional technology teams to maintain high availability, service quality, and continuous improvement. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually Responsibilities Lead delivery of Windows, virtualization, and remote access services Ensure adherence to SLAs and operational metrics Oversee incident and change management activities Drive continuous service improvement initiatives Manage team performance and career development Provide leadership for Microsoft and virtualization environments Lead modernization and infrastructure transformation projects Qualifications Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience 8+ years supporting enterprise Windows infrastructure 5+ years leading technical infrastructure teams Strong experience with Windows Server, Active Directory, VMware, and Citrix environments Experience with large-scale production environments requiring high availability Understanding of ITIL service management principles Excellent leadership and stakeholder management skills Benefits Opportunity to drive infrastructure modernization and transformation Mentoring and leadership development Engagement with cross-functional technology teams Support for hybrid cloud adoption initiatives Culture of accountability and technical excellence Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.