Manager IT Infrastructure

Duties / Responsibilities

• Leads, manages, and mentors the IT Infrastructure team, including IT systems, networking, database, and cloud computing infrastructure professionals
• Oversees the planning, implementation, and maintenance of all infrastructure components, ensuring high availability, performance, security, and modernization in support of business goals
• Manages changes in priorities, funding, scope, and timing to maintain alignment between business expectations and IT Department plans and budgets
• Develops business case justifications and cost/benefit analyses for IT spending and initiatives
• Runs processes for effective oversight, asset management, and change management related to IT infrastructure
• Anticipates and plans for the long-term needs of the IT environment, including technology direction, investment, and simplification opportunities
• Selects, develops and evaluates staff to ensure the efficient and effective operation and modernization of IT infrastructure
• Negotiates and administers vendor and consultant contracts, and service agreements to get best vendor value and performance for AUSA
• Identifies innovative technical and process solutions that drive the desired performance in cost, quality, compliance, customer service and revenue
• Ensures that appropriate standards (corporate, industry, national and international) are adhered to by self and team
• Manages physical equipment within AUSA data centers, including HVAC, UPS, fire suppression, racks, servers, appliances, and related infrastructure
• Works with managed service and cloud computing vendors to ensure high operational availability, performance, and resilience of all IT infrastructure-related managed services
• Leads, develops, updates, and documents lifecycle of IT infrastructure
• Participates on Disaster Recovery Response Team and develops and maintains IT-related DR processes and procedures

Qualifications / Knowledge / Experience

• Bachelor's Degree in Computer Science or related field, or equivalent combination of education and experience
• Seven years or more of technology leadership experience required along with the ability to multitask, delegate, and work quickly under pressure
• Proof of continued education within the IT environment, preferred
• Experience with aspects of IT infrastructure and operations, on premise and in the cloud, in manufacturing environments is preferred
• Microsoft, ITIL, or Service Professional certification required
• Project Management Professional (PMP) courses or certification, preferred
• Ability to lead the entire project lifecycle of application and technology system projects to successful completion which includes gathering requirements, design, procurement, build, test and hand off to operations
• Adequate attention to detail, organization, and communication skills are required
• Strong leadership skills and the ability to train, coach, and mentor
• Ability to travel 10% of work time