Manager-in-Training—Austin, MN

Key Responsibilities

• Participate in hands-on leadership training across multiple functional areas of the business.
• Support and learn from store leadership in coaching, developing, and motivating team members.
• Demonstrate initiative in leading by example and fostering a positive, service-oriented culture.
• Build foundational skills in delegation, accountability, and performance management.
• Embrace and model company values in all interactions.
• Deliver and reinforce exceptional customer service standards.
• Contribute to maintaining a welcoming, safe, and customer-focused environment.
• Learn how to resolve customer concerns effectively and professionally.
• Promote community engagement and a neighbor-first mindset.
• Gain exposure to daily store operations, including opening/closing procedures, inventory management, and merchandising execution.
• Assist in driving department and store performance through execution of company initiatives.
• Learn to interpret basic financial and operational metrics and apply them to decision-making.
• Partner with leadership and cross-functional teams to support company objectives.
• Participate in recruiting, onboarding, and training processes.
• Build an understanding of employee engagement, retention, and development practices.
• Support a team environment where associates feel valued and encouraged to grow.
• Promote a safe environment for both customers and employees.
• Learn and follow loss prevention standards and operational controls.
• Assist in maintaining a clean, organized, and well-functioning facility.

Qualifications

• Experience: 2+ years of leadership experience in retail, hospitality, or a related field preferred.
• Demonstrated potential to lead teams and deliver results in a fast-paced environment.

Skills & Competencies

• Leadership Potential: Strong desire to grow into a management role; coachable and proactive.
• Operational Aptitude: Organized, detail-oriented, and able to manage multiple priorities.
• Customer Focus: Passion for delivering outstanding service.
• Communication: Clear and professional communication with customers and team members.
• Adaptability: Willingness to take on new challenges and work a flexible schedule, including days, nights, weekends, and holidays.

Education

• Bachelor’s degree in Business, Marketing, or related field preferred (or equivalent experience).

Physical Requirements

• Average 40–50 hours per week during training, based on business needs.
• Ability to stand for extended periods and lift up to 50 lbs.
• Frequent bending, carrying, pushing, and ladder use.
• Regular computer work requiring close vision.
• Occasional travel for training or support at other locations.