Manager in Training- West Palm Beach/surrounding areas

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. Our Full Time Team Members can expect a consistent forty-hour work week.

About the role

As a Manager in Training (MIT), you will develop leadership skills while ensuring operational excellence in our Goodwill store. This role prepares you for future advancement by training and supervising team members, maintaining a safe and productive work environment, and upholding Goodwill’s mission and values.

Responsibilities

• Ensure and provide open and honest communication that encourages all team members to prioritize safety for themselves, donors, and customers.
• Communicate and support Goodwill’s drug-free workplace, striving for and maintaining a positive work environment following Goodwill’s Core Values and Guiding Principles.
• Represent Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses.
• Ensure 100% world-class customer service.
• Hire, train, develop, supervise, and evaluate team members within the framework of Goodwill policies and procedures and job descriptions.
• Develop, train, and supervise Assistant Team Leaders (ATLs), GGC Key Holders, and Front-End Key Holders, ensuring they can perform their duties and preparing them for future advancement.
• Operate the Goodwill store within budgeted expense-to-revenue ratios and donor value.
• Ensure good stewardship of all donations through proper handling and processing in accordance with Goodwill policies and procedures.
• Schedule and maintain labor and payroll in accordance with Goodwill policies and procedures.
• Oversee the image, maintenance, loss prevention, safety, and security of the store in accordance with Goodwill policies.
• Order and maintain supplies and other Goodwill property securely and within budget.
• Manage cash handling, monthly safety site inspections, incident/accident reports, petty cash, expense reports, purchase orders, and supply orders.
• Prepare and analyze daily, monthly, and quarterly reports, team meeting minutes, new goods inventory, and weekly schedules for all team members.
• Complete WESA reports accurately and on time, and submit work requests for facility maintenance and information support.
• Maintain compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards.
• Stay informed of product knowledge, industry trends, and competitive pricing through comparative shopping.
• Perform duties within the framework of Goodwill’s Guiding Principles and Core Values.
• Attend in-service and related training as assigned by Operations Leadership.
• Participate in activities outside of Goodwill as requested.
• Perform other duties as assigned by Operations Leadership.

Requirements

• Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
• Associate’s Degree in business or related field preferred.
• Strong leadership, interpersonal, and verbal and written communication skills.
• Basic computer skills.
• Must be available to open the store a minimum of two times per week (mandatory at least once per week) and close the store at least twice per week (mandatory at least once per week).
• Must approve payroll each payroll Monday and work a minimum of two Saturdays per month.
• Must have a reliable means of transportation.

Benefits

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off (three weeks in the first year of employment)
• 25% Store Discount
• Teladoc (24/7 phone access to a doctor with copays covered by Goodwill)
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives

Schedule

Full-time, consistent forty-hour work week. Must be available for opening and closing shifts, including at least two Saturdays per month.