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Jobs · Business Development · Florida

SALES MANAGER IN TRAINING - WEST PALM BEACH

CITY HOME · West Palm Beach, FL · 2 wk ago
On-siteBusiness Development$30/hrFull-time

About Us

With over 50 years of experience and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME is recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization focused on growth, development, and appreciation of its associates. Our vision is to be the ultimate home store, with a purpose to enrich people’s lives and make the world a better place. Our mission is to provide quality home furnishings at excellent values in an exciting and fun environment.

Our values include mutual trust and respect, continuous improvement, entrepreneurial spirit, customer focus, teamwork, and giving back.

Benefits

  • Competitive, transparent compensation
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Voluntary insurance (accident, hospital, critical care, etc.)
  • 401(k) with company match
  • Paid vacation and sick time
  • Employee Resource Groups (ERGs)
  • Flexible work environment
  • 90% promote-from-within policy
  • Employee Assistance Program (EAP)
  • Associate purchase discount program
  • Paid parental leave

About the Role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This role helps you understand the sales process, company policies, and leadership skills through on-the-job training. You’ll gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers.

The primary function of the Showroom Manager is to increase showroom sales, customer satisfaction, and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management.

Sales Associates at CITY HOME are entrepreneurs with the power to shape their success. The company provides furniture, marketing support, delivery services, and aftercare, while you maximize these resources to build your customer base through referrals, repeat purchases, and prospecting.

Responsibilities

As a Manager In Training, your primary responsibilities will include:

  • Learning the Showroom Manager role through daily management tasks for the showroom
  • Handling customer service issues
  • Engaging with associates and guests in the showroom to drive sales, services, finance, and ensure quality and customer satisfaction
  • Conducting training sessions with associates
  • Helping solve problems in the showroom
  • Communicating and supporting new initiatives and process changes to drive results
  • Learning and completing showroom inventory counts
  • Learning how to manage a team and drive showroom/team performance
  • Shadowing experienced managers to learn operational and leadership skills
  • Contributing to team meetings, sharing ideas, and learning from senior leaders

As a Sales Associate, you will:

  • Help guests design a home they'll love
  • Engage and present various home furnishings and service options
  • Navigate large showrooms and be on your feet for extended periods
  • Build personal connections and guide customers through the sales process
  • Assist guests in finding the best financing options
  • Convert customer interactions into successful sales
  • Create invoices and schedule deliveries
  • Prospect and manage accounts
  • Maintain neatness of the showroom for a welcoming customer experience
  • Meet or exceed monthly sales goals and other KPIs set by management
  • Address customer concerns to ensure satisfaction
  • Continue professional development

Pay

This is a commission-driven position with uncapped earning potential. During your training, you can expect to make $65,000 or more in your first year. When handling managerial duties, you will earn $30/hour in addition to commissions. Upon promotion to Showroom Manager, compensation transitions to a salary plus bonus, averaging $75,000 per year. There is significant opportunity for growth as the company expands.

Requirements

  • Positive energy and goal-oriented mindset
  • Strong communication and listening skills
  • Self-driven and motivated
  • Customer-facing experience
  • Relationship management and ability to influence
  • Integrity and professionalism
  • Receptivity to change
  • Technology fluency
  • Entrepreneurial spirit

Qualifications

  • Bachelor’s degree preferred
  • One or more years of experience in a related environment preferred

Schedule

  • Ability to work evenings and weekends as part of a flexible, full-time 40-hour-per-week schedule

Skills

  • Knowledge of Microsoft Office Programs (Excel, Word, Outlook, etc.)
  • Familiarity with Google Suite (Docs, Sheets, Slides, etc.)
  • Proficiency in using an iPad for training, transactions, financing applications, and inventory checks
  • Ability to guide customers throughout large showrooms for extended periods (some showrooms are equivalent to the size of two football fields)

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