Manager in Training (Part-Time)

About the role

The Manager in Training assists the Store Manager in controlling the assets of Hibbett I City Gear, consults on action plans to achieve departmental and overall store goals, and serves as an ambassador promoting the brand and providing exceptional customer service.

Responsibilities

• Aid in establishing and implementing action plans to meet store goals and initiatives.
• Assume supervisory control in the Store Manager’s absence and train in Store Manager responsibilities.
• Direct and guide employees in all departments, ensuring adherence to policies and standards.
• Provide knowledge and support to customers and employees in areas outside the immediate supervisor’s scope.
• Communicate inventory, sales, and expense data to maintain profitability across all departments.
• Ensure quality customer service and report on trends and movements to the Store Manager.
• Perform general administrative tasks as needed, including those required by the Store Manager.
• Implement and exemplify outstanding customer service practices as outlined in the customer service manual.
• Protect company assets and financial information through accurate internal controls and reporting of potential fraud risks.

Requirements

• Experience in a retail environment, particularly in footwear and athletic apparel.
• One to three years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Passion for customer service and merchandise sales.

Qualifications

• Self-starter with initiative to take on important tasks independently.
• Attention to detail with the ability to manage multiple tasks effectively.
• Team player with a commitment to outstanding customer service and merchandise sales.