Manager In Training (Part-Time)

About the role

The Manager in Training assists the Store Manager in controlling the assets of Hibbett I City Gear. They consult with the Store Manager to establish action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.

Responsibilities

• Affords knowledge and guidance to employees and customers in all departments when necessary.
• Aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produces and gives extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promotes and sells services and merchandise provided by Hibbett I City Gear.
• Practices and upholds all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protects the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informs management and/or appropriate officials of potential fraud risk.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• A self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• A team-player, passionate about outstanding customer service and selling merchandise.