Manager in Development (MID), (6 Month Internship/Development Program)
Overview
The Manager in Development (MID) Program is designed to prepare high-potential individuals for leadership roles within our Food & Beverage team. This immersive, hands-on program provides a well-rounded experience through operational exposure, leadership development, and progressive responsibility within a private club environment. Participants will gain a deep understanding of our Club culture, service standards, and day-to-day operations while building the skills needed to step confidently into an Assistant Manager or Manager-level role.
Program Structure
Learning Methods: Job rotations, shadowing, formal training, coaching, and project ownership.
Evaluation Cadence: Monthly check-ins, mid-program evaluation, and final readiness review.
Outcome: Readiness for an Assistant Manager or Manager role.
Key Learning Areas
Months 1–2: Foundation & Operational Immersion
Focus: Understanding operations, service standards, and team dynamics
Learn Club culture, mission, and service philosophy
Gain exposure to dining room and bar operations
Assist with event execution and service flow
Build foundational leadership and communication skills
Months 3–4: Operational Ownership & Leadership Development
Focus: Shift leadership, team management, and cost awareness
Begin managing day-to-day service operations
Learn inventory, food cost, and labor fundamentals
Participate in kitchen operations (prep, line, expo)
Support event planning and execution
Months 5–6: Financial Acumen, Strategy & Readiness
Focus: Business understanding and management readiness
Learn labor planning, scheduling, and productivity metrics
Gain exposure to budgeting and financial reporting basics
Manage member relations and service recovery
Collaborate across departments to enhance operations
Capstone Project: Identify an operational or service opportunity
Develop and implement a solution
Present outcomes and recommendations to leadership
Responsibilities
Shadow managers and supervisors
Support pre-shift meetings and team communication
Assist with daily floor supervision
Act as Manager on Duty for assigned shifts
Assist with inventory counts and ordering
Lead team communication and support service execution
Serve regularly as Manager on Duty
Lead team trainings and pre-shift briefings
Mentor supervisors or key team members
Participate in management meetings
What You’ll Gain
Hands-on leadership experience in a fast-paced hospitality environment
Exposure to both Front of House and Back of House operations
Coaching and mentorship from experienced leaders
Ownership of projects and operational responsibilities
A clear path toward a management role upon successful completion
Success Criteria
Confidently runs shifts with minimal oversight
Communicates effectively across teams
Demonstrates strong leadership, accountability, and sound judgment
Identifies opportunities to improve operations and service
Shows readiness for next-level leadership