Manager, Human Resources

Responsibilities

• Lead HR business partnership functions within the assigned client group.
• Manage and deliver data‑driven organizational insights for day‑to‑day operations and future planning.
• Partner with the Safety team to ensure compliance with DOT, FMCSA, and federal/state employment regulations, including driver qualification, hours‑of‑service, drug/alcohol testing, and participation in USAL’s safety panel.
• Develop, implement, and maintain HR policies, procedures, and programs that promote consistency, compliance, and employee engagement.
• Advise management on employee‑relations issues, performance management, and disciplinary actions while maintaining confidentiality and fairness.
• Manage compensation, benefits, and payroll processes in partnership with Finance and TFG Payroll to ensure accuracy and compliance.
• Support leadership with workforce planning, organizational structure, and succession‑planning initiatives.
• Coordinate training and development programs to promote safety, compliance, professional growth, and upskilling across all departments.
• Maintain accurate and compliant employee and driver records, ensuring readiness for audits and regulatory reviews.
• Conduct and oversee workplace investigations and ensure appropriate resolution of employee concerns or grievances.
• Provide expert knowledge of Title VII, ADA, and EEOC laws to assist assigned locations in achieving business goals.
• Sponsor, manage, coordinate, and support project and process‑improvement teams across USAL.

Requirements

• Bachelor’s degree from a four‑year college or university (or equivalent mix of education and experience).
• 5–8 years of Human Resources experience, emphasizing employee relations and talent acquisition.
• Solid competency with HR management systems (ADP preferred), time‑and‑attendance systems (Kronos preferred), databases, and Microsoft Office.
• Travel requirement of approximately 30 % within the assigned region.
• Physical ability to move up to 10 lb regularly and up to 25 lb occasionally.
• Legal authorization to work in the United States without sponsorship.

Qualifications

• Demonstrated initiative, leadership, and interpersonal influence.
• Understanding of various time‑and‑attendance procedures (Kronos experience preferred).
• Knowledge of core HR disciplines—including administration, employment, and associate relations—and their application in diverse business settings.
• Familiarity with current federal, state, and local laws and regulations affecting the business.
• Excellent written and verbal communication skills, including presentation, interviewing, coaching, counseling, and team interaction.
• Strong process orientation with ability to review, revise, and track HR processes for measurement and compliance.
• Orientation toward process management, shared services, accountability, and a values‑based culture.
• Ability to facilitate others, work under pressure, meet deadlines, prioritize work, and work independently.
• Adaptability to promote, manage, and support change.
• Capability to manage full life‑cycle recruitment.
• Professional certifications preferred: PHR or SHRM‑CP; SHRM‑SCP also preferred.

Benefits

Our Total Rewards package includes a competitive and fair compensation structure with base pay and performance‑based rewards, as well as a comprehensive benefits package covering medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave.

Culture and Growth

• Career growth opportunities with pathways to leadership and personal development.
• Supportive team environment that values input and encourages innovation.
• Commitment to living company values, fostering lasting benefits for associates, shareholders, and communities.

Physical and Environmental Requirements

The role requires daily analysis and interpretation of data, extensive computer use, and prolonged periods in a stationary position. The associate must regularly move about the office and corporate campus, frequently lift up to 10 lb and occasionally lift up to 25 lb.

Travel Requirements

Approximately 30 % travel within the assigned region is expected.