Manager, Human Resources

Job Description

The Manager, Human Resources supports companywide or specific state/region Human Resources initiatives in order to achieve business strategy and long- and short-term objectives. This role provides support and partners with assigned business leaders.

Job Responsibilities

• Proactively supports the delivery and implementation of HR processes for Sales and Operations client groups in collaboration with the Management and HR teams.
• Supports the internal talent acquisition process.
• Conducts new-employee orientations; monitors career-path program and employee relations counseling; conducts exit interviews.
• Participates in developing department goals, objectives, and systems.
• Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
• Evaluates reports, decisions, and results of department initiatives in relation to established goals.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 7 years’ experience as HR business partner and/or HR generalist
• Advanced PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications

• PHR or SPHR certification
• Prior experience with Labor Relations

Physical Requirements

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine.
• Undertakes analysis and investigation to solve issues.