Manager, Human Resources

At Amwins, we invest in our people and create an environment where HR professionals can make an impact, grow their expertise, and partner closely with leaders to support a strong employee experience.

Schedule

• In-office role based in Scottsdale, AZ
• Flexibility to work from home up to two days per week after training is complete

Benefits

• Comprehensive benefits package beginning on day one
• Generous Paid Time Off (PTO) and paid holidays
• Programs designed to support well-being
• Annual performance-based bonus program
• Health, dental, and life insurance
• 401(k) plans
• Leaves of absence and employee assistance programs

About the role

The Human Resources (HR) Manager will serve as a trusted HR leader and partner to employees and leaders across the organization. This role will help shape the employee experience by leading day-to-day HR operations, supporting employee relations, guiding people processes, and strengthening scalable HR practices. The ideal candidate is relationship-driven, proactive, highly organized, and comfortable balancing strategic partnership with hands-on execution in a fast-paced environment.

Responsibilities

• Lead, mentor, and develop HR team members, fostering a high-performing, service-oriented culture aligned with organizational goals and values.
• Partner with leaders to address employee relations matters with sound judgment, thorough documentation, timely follow-through, and a balanced approach to risk and employee experience.
• Build strong relationships with internal leaders, employees, and external partners to deliver responsive, practical, and business-aligned HR.
• Serve as a trusted HR resource by responding to employee questions and requests with accuracy, professionalism, confidentiality, and care.
• Identify training needs and develop practical programs, resources, and learning opportunities that support employee growth and organizational effectiveness.
• Create clear HR communications, tools, and materials that support programs, policies, leader enablement, and organizational initiatives.
• Administer and support employee benefits programs, including health, dental, and life insurance; 401(k) plans; PTO; leaves of absence; and employee assistance programs.
• Support full-cycle recruitment and onboarding processes to attract, engage, and successfully integrate top talent into the organization.
• Provide timely support to leaders and employees on payroll-related questions, partnering with appropriate teams to resolve issues accurately.
• Manage employee lifecycle transactions and maintain accurate records related to onboarding, status changes, compensation changes, and offboarding.
• Lead and execute HR projects, process improvements, and additional responsibilities that support the broader HR team and organizational goals.

Requirements

• 2+ years of experience leading, coaching, and developing team members while fostering accountability, engagement, and a service-oriented HR culture.
• 5+ years of progressive Human Resources experience, with exposure to employee relations, HR operations, benefits, employee lifecycle processes, and leader support.
• Proficiency with HR systems and business tools such as ADP, Greenhouse, and Microsoft suite programs preferred.
• Strong written and verbal communication skills, with the ability to provide clear, professional, and credible guidance to employees and leaders at all levels.
• Demonstrated ability to manage sensitive matters with discretion, sound judgment, professionalism, and appropriate urgency.
• Ability to build productive relationships, work independently and collaboratively, and adapt approach based on business needs and stakeholder priorities.
• Proven ability to manage competing priorities, meet deadlines, maintain accuracy, and deliver high-quality work in a fast-paced environment.
• High attention to detail, strong follow-through, and a sense of urgency in delivering accurate, timely work.
• Flexible, solutions-oriented approach with the ability to remain effective through ambiguity, change, and evolving organizational needs.

Skills

• Build trust quickly with employees, leaders, and cross-functional partners.
• Balance strategic thinking with hands-on execution and strong follow-through.
• Navigate sensitive situations with professionalism, discretion, and sound judgment.
• Bring structure, clarity, and practical solutions to evolving HR processes.