Manager Health System - Ambulatory Infusion

Responsibilities

The Health System Ambulatory Infusion Manager is responsible for the strategic and operational leadership of ambulatory infusion services across the health system. This role oversees the coordination, compliance, safety, and optimization of infusion therapy services delivered in ambulatory and outpatient settings. The manager ensures alignment with clinical best practices, quality standards, and regulatory requirements while advancing patient-centered care and operational efficiency. The manager focuses on key strategic growth initiatives to increase patient access.

• Provide leadership, direction, and oversight for ambulatory infusion operations, including clinical, operational, and financial performance.
• Supervise and mentor infusion center staff through direct and indirect reporting lines.
• Collaborate with physicians, nurses, information technology, and administrators to optimize infusion workflows and patient care delivery.

Qualifications

• Education: Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school of pharmacy required.
• Licensure/Certification: Active and unrestricted pharmacist license in the state of practice required.
• Experience: Minimum 3–5 years of clinical pharmacy experience, with at least 2 years in an ambulatory infusion, oncology, or specialty infusion setting. Minimum 2 years of leadership, supervisory, or management experience in a health system, infusion center, or ambulatory care environment. Demonstrated experience with formulary management, P&T committee participation, and infusion-related regulatory compliance (e.g., The Joint Commission, CMS, state board of pharmacy).

Skills & Competencies

• In-depth knowledge of sterile compounding standards, hazardous drug handling, and clinical guidelines for infusion therapies (oncology, biologics, IVIG, etc.).
• Strong leadership, team building, and project management skills.
• Proficiency in EHR systems (e.g., Epic), pharmacy information systems, and clinical decision support tools.
• Excellent communication, interdisciplinary collaboration, and organizational skills.
• Ability to lead quality improvement initiatives, manage budgets, and support operational efficiency.