Manager, Group Sales

The Manager, Group Sales works closely with the Sr. Director, Sales & Service in implementing tactical and operational plans to achieve targeted levels of revenue, cross-selling, and customer retention. This hands-on role manages an assigned sales team of Account Executives and develops a Group Sales program for other FedExForum events.

Responsibilities

• Manages a team of Account Executives by directing sales activities, setting and reviewing sales targets, coaching, mentoring, recruiting, and training.
• Executes effective corporate and non-corporate sales calls and presentations through the sales team to promote Grizzlies ticket products and meet sales objectives.
• Develops and executes all elements of a group sales program.
• Identifies key partnerships within the community to develop group sales initiatives.
• Works with TicketMaster, Fevo, and other third-party vendors to establish an integrated online approach for group sales.
• Identifies business opportunities by establishing professional and personal networks and proactively soliciting and following up on sales leads.
• Contributes to corporate business objectives by collecting and forwarding sponsorship, advertising, team promotions, and suite leads to department management.
• Recommends solutions to client needs and provides reporting information by maintaining accurate reports on sales, calls, appointments, and account maintenance.
• Upholds sales and service mandates by collaborating with the entire Customer Sales & Service team.
• Works with supervisors to develop sales bonus and commission structures.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree in Business, Sports Management, or a related field from an accredited college or university.
• At least five years of sales or sales management experience at a senior level, including experience leading, coaching, mentoring, and motivating sales and service teams.
• Experience in the development of a group sales program.
• Excellent relationship-building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels.
• Strong communication and presentation skills.
• Assertive, confident, persistent, and results-oriented approach to selling and sales management.
• Solid time management skills.
• Proficiency with MS Word, Excel, Outlook, and the internet.
• Must be able to work evenings and weekends as required.

Preferred Qualifications

• Working knowledge of contact management systems and ticketing systems.
• Knowledge of and passion for professional basketball.

Benefits

• Keeping You Healthy
  • Industry-leading health coverage.
  • Short- and long-term disability.
  • Team member and dependent life insurance.
  • Group voluntary benefits.
  • Wellness programs through EAP and Headspace.
• Discounts and Perks
  • Matching 401(k).
  • Employee Assistance Program.
  • Tuition reimbursement.
  • Team store discounts.
  • Happy hours and other fun activities.
  • Free parking and game night meals.
  • NBA-sponsored discount programs.
  • Employee referral bonuses.
  • Employee recognition programs.
• Taking Time Off
  • Generous paid time off.
  • Holiday pay.
  • Paid parental leave.