Manager - Group Dining

About the role

The Manager - Group Dining Sales is responsible for proposing, contracting, and coordinating all event sizes up to multi-day buyouts. This position adheres to departmental and The Venetian Resort's policies, practices, and procedures.

Responsibilities

• Implement and uphold of all department SOPs and standardized Banquet Event Orders (BEOs)
• Field, contract, design and coordinate all events, including single day full venue buyouts
• Share updates of all events to Director for weekly BEO meetings
• Effectively communicate BEOs to each outlet’s operational team to ensure a successful event
• Meet with prospective and contracted clients for site-visits, walkthroughs, and relationship building
• Aid in managing setup and execution of large events and full venue buyouts
• Create detailed BEOs for contracted events
• Uphold the brand and service standards for each outlet
• Cookordination 3rd party companies with client as well as venue for services to operate events (rental companies, entertainment, A/V, etc.)

Qualifications

• Must be 21 years of age
• Proof of authorization/eligibility to work in the United States
• High school diploma or equivalent
• Must be able to obtain and maintain Health Card, Alcohol Awareness Card and any other certification or license, as required by law or policy
• 3 - 5 years’ experience in a supervisory or managerial role within the hospitality industry required
• 2 years’ experience in group sales
• Working knowledge of MICE industry
• Working knowledge of Microsoft Office, Micros, and TripleSeat
• Must be able to give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives

Additional Qualifications

• Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
• Ability to communicate clearly and effectively in English, both in spoken and written form
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience
• Must be able to work varied shifts, including nights, weekends, and holidays