Manager, Dining Operations

About the role

Provides supervision of service operations for food preparations and service operations to ensure resident enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Emphasis on safe and efficient food preparation and service delivery within multiple levels of care.

Responsibilities

• Directs daily operations of food service operations to ensure employees have appropriate equipment, inventory, and resources to perform their jobs.
• Supervises all dining room operations, such as waited table service, food bars, and buffet lines.
• Supervises all food preparation operations in cooperation with kitchen team and registered dietician.
• Manages inventory, including food, equipment, and dining room supplies.
• Manages the budget by controlling costs and complying with budget requirements and making adjustments when necessary.
• Ensures dining room experience is clean, neat, and fully stocked.
• Ensures dining room is an excellent experience for customers.
• Ensures compliance with all sanitation guidelines and federal / state regulations.
• Ensures compliance with Senior Living / Healthcare requirements.
• Train, coach and mentor employees with an active customer hospitality orientation.
• Establish and maintain operating and safety standards.
• Implement process improvements.
• Oversees the preparation, portioning, garnishing, presentation, and safe storage of food.
• Ensures that kitchen equipment, storage facilities, and dining room are sanitary, neat, and organized.

Requirements

Required Degree: High school diploma
PREFERRED Degree: Associates' degree
Certificate(s): Food Safety Manger certification, renewed every 3 years or as required.
CDM licensure required; Company will sponsor the educational program to get the candidate licensed as a CDM within the first 3 months of employment.

Experience

• 2+ years of work experience in dining
• 3+ years of experience leadership is preferred
• Exposure to dining room operations and kitchen operations is preferred (Experienced in both front of the house and back of the house operations).

Skills and Abilities

• Ability to motivate and energize teams.
• Ability to effectively navigate difficult conversations.
• Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
• Effectively assists in sourcing, interviewing, training, onboarding, and retention of staff.
• Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.

Pay

Compensation Pay Range: $69,900.00 - $95,775.00 per year

Schedule

Full-time

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Voluntary benefits: Life, AD&DTuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance