Manager, Green Programs

About the role

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

Responsibilities

• Manages third-party partner contracts and invoices (e.g., BPI, Urban Green, Building Potential) and ensures compliance with partner requirements, including administration of in-house testing programs (e.g., BPI, GPRO, BOC).
• Coordinates the 32BJ Sustainability Captains and Committee, facilitates monthly committee meetings, and researches, drafts, and publishes the annual 32BJ Sustainability Report.
• Maintains accurate records of Green training classes within the Learning Management System (LMS).
• Performs quality assurance and quality control reviews of Green training courses by verifying attendance records, participant eligibility, course status, make-up assignments, session setup, and other course quality-related requirements, as assigned.
• Manages the scheduling and coordination of various Green training classes, including assigning instructors, classrooms, examinations, and field trips.
• Oversees the maintenance of the Green Lab, including equipment, tools and instructional resources.
• Organizes, tracks, and reports on instructor observations and student feedback to support continuous program improvement.
• Assists Senior Manager, Program Development with the preparation of green grant proposals.
• Reviews annual updates to third-party partner curriculum materials, maintains the curriculum repository, and communicates curriculum updates to instructors, as appropriate.
• Coordinates with the Manager, Communications and employers to support employer-requested Green training and customize curriculum materials, as appropriate.
• PARTNERS WITH THE CURRICULUM TEAM AND SUBJECT MATTER EXPERTS (SMEs) TO DEVELOP AND UPDATE GREEN TRAINING PROGRAMS, INCLUDING LEED V5, WELL (ONE WELL), ELECTRIFICATION, AND OTHER EMERGING INITIATIVES.
• Reviews and approves updated and new Green course content and instructional materials.
• RESEARCHES, PLANS, AND EXECUTES SUSTAINABILITY-RELATED ACTIVITIES FOR STAFF, MEMBERS, AND THEIR FAMILIES DURING NYC CLIMATE WEEK, EARTH DAY, AND OTHER SUSTAINABILITY INITIATIVES.
• MANAGES THE LEED RECERTIFICATION PROCESS FOR THE 32BJ HEADQUARTERS THROUGH THE ARC PLATFORM.
• COORDINATES THE ANNUAL BUILDING WASTE AUDIT AND INDOOR AIR QUALITY TESTING WITH THE FACILITIES DEPARTMENT AND REVIEWS RESULTS WITH THE SUSTAINABILITY COMMITTEE.
• COMMUNICATES, COORDINATES, AND REGISTERS MEMBERS AND STAFF FOR EXTERNAL GREEN INDUSTRY EVENTS, CONFERENCES, AND EDUCATIONAL ACTIVITIES.
• ASSISTS MEMBERS WITH CAREER DEVELOPMENT BY PROVIDING GUIDANCE ON CONTINUING EDUCATION CREDITS AND UNITS REQUIRED TO MAINTAIN NATIONALLY AND INTERNACIONALLY RECOGNIZED GREEN CERTIFICATIONS (E.G., BPI, BOC, LEED, WELL).
• SUPPORTS OUTREACH EFFORTS WITH THE UNION AND EMPLOYER ORGANIZATIONS TO PROMOTE TRAINING FUND PROGRAMS, INCREASE PARTICIPATION AMONG UNDERUTILIZING EMPLOYERS, AND ASSIST EMPLOYERS IN COMPLYING WITH GREEN LOCAL LAWS AND GREEN BUILDING STANDARDS.
• ASSISTS WITH TESTING AND COUNSELING PROSPECTIVE AND INCOMING STUDENTS.
• RESPONDS TO AND RESOLVES MEMBER INQUIRIES AND ESCALATIONS REGARDING GREEN TRAINING PROGRAMS BY PHONE, IN PERSON, AND IN WRITING, PROVIDING TIMELY AND EFFECTIVE CUSTOMER SERVICE.

Qualifications

• CUSTOMER RELATIONSHIP SKILLS
• ORGANIZATIONAL SKILLS
• EXPERIENCE IN PROGRAM MANAGEMENT IN AN EDUCATIONAL ENVIRONMENT OR LEADING TEAMS PREFERRED
• TEACHING EXPERIENCE WITH BUILDING OPERATIONS AND MAINTENANCE, CLIMATE ACTION, AND/OR ENVIRONMENTAL SUSTAINABILITY PREFERRED
• SKILLS IN AND EXPERIENCE WITH CURRICULUM DEVELOPMENT PREFERRED
• A DEMONSTRATED CAPABILITY TO MANIPULATE AND USE MULTIPLE SOFTWARE PROGRAMS AND MACROS SIMULTANEOUSLY INCLUDING MICROSOFT OFFICE SUITE (EXCEL, MICROSOFT WORD), WINDOWS APPLICATIONS, AND OTHER WEB BASED RELATED SOURCES.
• SOFT SKILLS (INTERPERSONAL SKILLS): ABILITY TO WORK INDEPENDENTLY, AS WELL AS WORK AS A MEMBER OF A TEAM DETAIL ORIENTED WITH EXCELLENT ORGANIZATIONAL AND ANALYTICAL SKILLS ABILITY TO PRIORITIZE WORK AND MEET DEADLINES ABILITY TO PROVIDE FEEDBACK TO INSTRUCTORS AND MEMBERS IN A MOTIVATING MANNER EXCELLENT COMMUNICATION SKILLS, BOTH VERBAL AND WRITTEN STRONG INTERPERSONAL AND CLIENT SERVICE SKILLS CUSTOMER RELATIONS EXPERIENCE - DEMONSTRATED SUCCESS IN COMMUNICATING WITH STAKEHOLDERS (PARTNER ORGANIZATIONS, EMPLOYERS, AND INDIVIDUALS) TO BUILD AND MAINTAIN STRONG PARTNERSHIPS
• EDUCATION: BACHELOR’S DEGREE REQUIRED IN ENVIRONMENTAL STUDIES, SUSTAINABILITY, ENGINEERING, OR RELATED FIELDS EXPERIENCE OR KNOWLEDGE OF MULTIFAMILY OR COMMERCIAL BUILDING OPERATIONS AND MAINTENANCE IN NYC PREFERRED EXPERIENCE OR KNOWLEDGE OF GREEN BUILDINGS REQUIRED
• LANGUAGE SKILLS: BILINGUAL IN ENGLISH/SPANISH IS PREFERRED
• REASONING ABILITY: HIGH
• CERTIFICATES, LICENSES, REGISTRATIONS: HELDS A CURRENT NATIONALLY OR INTERNATIONALLY RECOGNIZED GREEN BUILDING CREDENTIAL/CERTIFICATION PREferred (E.G., LEED, WELL, BPI MFBO, BPI MFBA, BOC, CEM, CEA, CMVP, PASSIVE HOUSE).