Manager GPO Operations

Key Responsibilities

• Lead enrollment and onboarding of new affiliate members into the GPO program
• Manage end-to-end contract connection process
• Deliver training for the OnHand Program offering, processes, and tools
• Resolve implementation and pricing issues by working with affiliate members and suppliers
• Serve as operational contact for affiliate members and supplier partners
• Manage member communication, operational support, and issue resolution
• Partner with Sales, Sourcing, and Account Management to support recruitment, implementation, and contract portfolio optimization
• Own the contract launch process from sourcing handoff through activation
• Career growth and professional development opportunities are top-notch
• Benefits are equally outstanding

Requirements

• Bachelor's Degree preferred
• 3 years experience required in one or more of the following areas: Healthcare supply chain, strategic sourcing, contracting, contract management, GPO operations, Medical-Surgical Distribution, Project Management, Department Operations, or related field.
• 1 year experience working with a national/regional GPO preferred
• Intermediate Excel proficiency
• Knowledge of healthcare categories, products, and services
• Understanding of healthcare contracting and pricing structures
• Strong project management and communication skills
• Highly organized, self-directed, and solutions-oriented
• Collaborative, team-focused with strong customer service mindset