Manager, Global Order Management

For a leader in the Enterprise Technology space, we are seeking a Manager of Global Order Management to lead operational priorities where safety, quality, compliance, and execution discipline are central to success. This role offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

About the role

You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Manage and mentor a global Order Management team
• Oversee the post-signature order management process for contract booking
• Act as the primary contact for complex deal structures and exceptions
• Approve high-value non-standard transactions and ensure compliance with booking policies
• Collaborate with cross-functional teams including Sales, Finance, and Operations
• Lead automation initiatives within the Quote-to-Cash lifecycle
• Support monthly and quarterly financial close activities

Qualifications

• 5+ years in Order Management, Deal Desk, or Revenue Operations within a SaaS or technology firm
• 2+ years of experience managing a team
• Strong grasp of SaaS business models and ARR metrics
• Familiarity with ASC 606 revenue recognition principles is essential
• Proficiency in Salesforce, particularly with CPQ and order workflows
• Experience working with global sales structures
• Excellent analytical and stakeholder management abilities

Benefits

• Fully remote role with a specific time zone eligibility (US Eastern Time Zone)
• Opportunity to work at the intersection of Finance and Go-to-Market functions
• Involvement in complex deal structuring and process improvements
• Support in career growth through mentoring and team leadership
• Integration into a growing company with strong core values

Pay

$115,000 – $130,000 annually