Manager, Global Entertainment, Media & Sports

About the role

Based in the New York Corporate Office and reporting to the Head of Global Entertainment, Media & Sport, the Regional Manager, Sales, Entertainment & Sports is responsible for managing and developing relationships with key global accounts within the Entertainment, Media & Sport industry vertical. The role drives revenue growth, strengthens strategic partnerships, and supports Mandarin Oriental Hotel Group's commercial objectives on a global scale.

Responsibilities

• Account Management: Manage a portfolio of key global Entertainment, Media & Sport accounts; develop and execute strategic account plans; build and maintain relationships with decision‑makers; identify opportunities to expand partnership penetration; support business reviews and industry insights for hotels and senior leadership.
• Sales and Business Development: Develop new business opportunities across the Entertainment, Media & Sport sector; deliver compelling sales presentations and commercial proposals; participate in industry events, tradeshows, conferences and networking activities; initiate and host educational visits and client engagement activities; maintain accurate account information in sales systems.
• Relationship Management: Serve as the primary point of contact for assigned accounts; ensure high customer satisfaction and responsiveness; manage enquiries, concerns and escalations professionally; build long‑term partnerships that support sustainable growth.
• Additional Responsibilities: Support pre‑opening hotels through account identification and commercial engagement strategies; collaborate with internal stakeholders to maximise revenue opportunities across the portfolio; perform other duties as assigned to support operational and business requirements.

Requirements

• Strong relationship‑building, communication and negotiation skills.
• Excellent presentation and stakeholder management capabilities.
• Ability to work independently and manage multiple priorities.
• Commercial awareness and a passion for driving revenue growth.
• Experience in hospitality, travel, sales or a related industry.
• Proficiency in Microsoft Office Suite and sales systems.
• Bachelor’s degree, preferably in Hotel Management, Business Administration or Marketing.
• Collaborative mindset and commitment to delivering exceptional service and results.

Benefits

• Learning & Development programmes tailored to career stages.
• MOstay programme offering complimentary nights and discounted rates for you and your loved ones worldwide.
• Health, dental and vision benefits, plus a variety of wellness programmes.
• Retirement plans with company matching, varying by length of service and role.
• Paid time off and company‑paid short‑term disability coverage.
• Company‑subsidized credits toward wellness and fitness facilities.

Pay

$100,000 to $120,000 based on experience, plus a competitive benefits package including health, dental, vision, paid time off, company‑matched 401(k), short‑term disability coverage, and wellness credits.