Manager-Global Compliance

Job Summary

Marriott International is seeking a Manager, Global Compliance to support the company's global ethics, compliance, and whistleblower programs. The ideal candidate should bring strong critical thinking skills, attention to detail, and a willingness to learn. This role involves supporting the operational management, governance, and continuous improvement of the Global Ethics Case Management System (GECMS).

Candidate Profile

• Education and Experience: Bachelor’s degree required; preferred fields include Business, Law, Finance, Accounting, Public Policy, Criminal Justice, or another relevant discipline. 3+ years of professional experience required; experience in compliance, internal audit, legal operations, investigations, risk management, or related fields preferred.
• Key Skills: Strong problem-solving skills, curiosity, clear communication, organizational skills, proactive mindset, and experience in consulting (risk, compliance, audit, or advisory) preferred.

Location

This position will be based at Marriott International Corporate Headquarters and work a flexible hybrid schedule (3 days/week in office).

CORE WORK ACTIVITIES

• Triage Cases: Assist the Director, Global Compliance with triaging cases received to Marriott’s whistleblower line, including reviewing allegations, opening cases in Marriott’s case management system, assigning investigators to cases, corresponding with individuals raising allegations of potential ethical misconduct, and executing necessary remediation activities.
• Create and Maintain Procedures: Create and maintain global case-handling procedures, risk rating standards, and documentation to ensure consistent and compliant practices.
• Data Quality and Controls: Ensure case and system data quality, conduct periodic access reviews, and support enterprise-level data controls.
• Stakeholder Collaboration: Serve as a key point of contact across regions and business disciplines to resolve case-handling questions, align processes, and support issue remediation.
• Training and Reporting: Contribute to training related to case handling, risk rating, reporting integrity, and compliance processes. Develop and deliver recurring and ad-hoc reporting, dashboards, and analytics for leadership and cross-functional partners.
• Investigation Support: Review and respond to emails received to designated mailboxes receiving allegations of potential ethical misconduct by Marriott associates. Liaise and build relationships with multiple stakeholders, disciplines, and departments to create meeting agendas and presentation materials for global and continent-level fraud committees, Marriott’s Audit Committee of the Board of Directors, and meetings with third-party providers.
• Whistleblower Line QA: Initiate whistleblower line quality assurance (QA) tasks on an as-needed basis.
• Compliance Interpretation: Interpret and operationalize requirements related to whistleblower regulations, ESG/CSRD mandates, privacy obligations, and other compliance laws. Partner with Legal, HR, Internal Audit, and other stakeholders to ensure governance processes meet regulatory expectations.