Manager, Global Benefits

What you'll do

• Lead the day-to-day administration of global employee benefits programs, such as health and welfare, retirement and pension arrangements, statutory and supplemental leave programs, and wellbeing initiatives, ensuring accurate enrollment, eligibility management, and issue resolution across regions.
• Provide oversight and direction to benefits team members on program execution, escalations, service delivery standards, and adherence to global governance frameworks.
• Lead coordination and governance of global benefits renewals across markets, ensuring alignment to financial objectives, compliance requirements, market competitiveness, and organizational strategy.
• Ensure compliance with applicable regulatory and statutory requirements across jurisdictions (for example, health coverage mandates, pension regulations, social insurance requirements, leave legislation, tax treatment of benefits, and data privacy laws).
• Partner with Payroll, Finance, Legal, HR Technology, and external vendors to support timely deductions, funding processes, reconciliations, regulatory reporting, and cross-border compliance obligations.
• Oversee global benefits administration platforms and related systems, including configuration governance, data integrity, system enhancements, access controls, and vendor performance management.
• Oversee vendor relationships across multiple countries, including performance management, service-level monitoring, renewal execution, contractual alignment, and coordination of implementations or program changes.
• Maintain comprehensive documentation of global benefits policies, procedures, controls, and governance standards to support compliance, risk mitigation, and audit readiness.
• Support global annual benefits cycles, such as open enrollment periods, statutory updates, and employee communications, ensuring a consistent employee experience while accommodating local market requirements.
• Perform other duties and responsibilities as required to support business needs.
• Partner with HR Technology and Payroll teams to ensure accurate tracking, integration, and governance of benefits data within global HRIS platforms, including reporting controls, audit readiness, and data standardization.
• Interpret and administer policies, processes and procedures that affect direct reports and the workflow of the team/department
• Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborate with team(s), customers/clients, functional peer group managers and occasionally senior management. Participate and present at meetings with internal and external representatives.

What you'll bring

• 6-8 years in related role or experience including 2+ years in management.
• Demonstrated experience in benefits administration within a corporate environment.
• Knowledge of employee benefits regulations and compliance standards.
• Experience supervising or coordinating the work of others.
• Strong analytical and problem-solving skills with attention to detail.
• Able to manage sensitive information with discretion and professionalism.
• Effective communication and stakeholder collaboration skills.

Preferred Qualifications

• First-level and/or advanced university degree preferred.
• Experience supporting benefits programs across multiple countries or regions.
• Exposure to vendor management or benefits renewals.
• Professional certification related to benefits or human resources.