Manager, Gateway Clearance - (Licensed Customs Broker - LCB)

About the role

The Customs Clearance Manager is a key element of our vision and our direction. Reporting to the Senior Clearance Manager, this position is responsible for providing leadership while ensuring efficient production and stability in ever-changing environments. The Clearance Manager is able to excel in day to day coaching, motivation and direction to our teams.

Key Responsibilities

• Provide expert advice to both internal and external customers
• Ensure that staff operations are being performed within established timeframes and corporate governance standards and adheres to Customs and OGA rules & regulations
• Actively seek out, develop and implement process improvement opportunities for the business
• Ensures all policies and procedures are consistently administered
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
• Responsible for meeting key performance indicators and targets
• Manages a large number of service, production, or support employees via subordinate supervisors or a team of exempt professional individual contributors and applicable staff in Associate roles
• Ensures performance planning, coaching, and evaluation occurs per policy

Qualifications & Skills

• U.S. Customs Broker License required
• Typically requires BS/BA and 3-5 years of experience in Customs Clearance/International Trade in a supervisory or management role
• Demonstrated success in leading, supervising, managing, motivating and developing staff
• Ability to plan, organize and manage multiple tasks and set priorities
• Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
• General Knowledge in U.S. Customs and International trade with a basic understanding of Customs valuation, classification, compliance/audit and trade programs
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from management, employees and customers
• Proficiency in Excel, Word and Power Point
• This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process

Schedule

Tuesday - Saturday, 9 a.m. - 6 p.m.

Benefits

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

This response is AI-generated, for reference only.