Manager, Freelance Recruiting

About the job

Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages.

Why will you love this job?

• Direct Network Ownership: Lead the strategy for scaling growth of a global marketplace, matching network supply with complex client requests in real time.
• Process Transformation: Re-engineer robust talent acquisition workflows and champion sourcing and vetting optimizations.

Why will you love being a part of Testlio?

• Great Culture: Female-founded company with half of the team identifying as women. Inclusive, purpose-driven culture where people genuinely enjoy collaborating.
• Remote Work: Built around remote work. Successful in a fully remote and globally distributed team environment.
• Investment in You: Flexible paid time off, stock options, and a $300 annual learning stipend for personal and professional development.
• Winning Business: Growing, profitable, and cash-strong. Leading industry with exceptional clients and a high NPS score.

What would your day look like?

• Lead and manage a high-performing global freelancer recruitment team, providing daily guidance and management to achieve network growth targets.
• Execute and oversee end-to-end recruitment request fulfillment, ensuring daily progress and tracking recruitment KPIs to ensure operational delivery efficiency.
• Manage pre-sales discovery and scoping calls to align required freelancer volume with future pipeline demands.
• Drive workflow and process optimization across the talent acquisition lifecycle, focusing specifically on optimizing external freelancer sourcing, onboarding, and activation rates.
• Manage the strategic oversight of recruitment-related support tickets, ensuring SLA adherence and positive freelancer experience.
• Formulate a collaborative cross-functional feedback loop with internal delivery teams to improve overall freelance testing opportunity design and communication.

What do you need to succeed?

• Technical Skills:
• 5+ years of experience in managing a high-volume global talent acquisition team, strategic TA Operations, or managing localized freelance/crowdsourced talent marketplaces.
• Demonstrated experience with contemporary Applicant Tracking Systems (ATS) and modern sourcing methodologies.
• Proven capability in data analytics, utilizing data tools to monitor marketplace dynamics, pipeline metrics, and team performance.
• Hands-on experience developing talent acquisition strategies, managing localized recruitment budgets, implementing new sourcing channels, and leading process optimization initiatives.
• Experience implementing tools or workflows that automate sourcing, vetting, and onboarding processes.
• Human Skills:
• Cross-functional Collaboration: Exceptional ability to build relationships and align priorities with multi-regional delivery, product, engineering, and sales teams.
• Navigating Ambiguity: Comfortably manage shifting priorities and make data-backed decisions in a highly fast-paced, remote environment.
• Adaptability & Agility: Ready to quickly adjust operational workflows, team focuses, and sourcing channels to meet dynamic client requirements.
• Relationship-Building: Natural capacity to cultivate long-term partnerships and support an inclusive, positive global freelancer community experience.
• Strategic Problem Solving: Strong critical thinking and analytical skills focused on diagnosing network bottlenecks and engineering sustainable operational solutions.

The application process

• Application
• Recruiter interview
• TestGorilla assessment
• ~ # Team and Stakeholder interviews
• Reference checks
• Offer & background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.

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