Manager, Forward Deployed Automation Strategy

Opportunity Overview We are looking for a Manager, Forward Deployed Automation Strategy to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What You’ll Do Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmapsManage and mentor a team of direct reports, enabling execution, prioritization, and professional developmentEnhance the scale and efficacy of the Forward Deployed Automation Strategy team through process optimization, streamlined analytics framework, and AI tooling.Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needsTranslate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clientsAnalyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performanceEnsure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle What You’ll Need 8+ years in a data-centric, client-facing rolePassionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferredComfortable navigating ethical considerations in healthcare data managementSQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPointStrong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settingsSkilled at cross-functional collaboration and translating problems into product/KPI improvementsManagement Consulting or HealthTech experience preferredBachelor's degree required; MBA/MPH or equivalent preferred Pay & Perks 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Flex Time Off + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $115,000 to $130,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone ScreeningMeet your Hiring ManagerCase Study and presentation Behavioral InterviewLeadership Interview Subject to change About Cohere Health Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal. #BI-Remote