Manager, Field & Crew Scheduling

Responsibilities

• Oversee the hiring and scheduling of NBC Sports personnel, including staff, daily hires, and freelance crew members for remote productions and live events.
• Manage crew outreach, availability, rate negotiations, and hiring to ensure all positions are filled prior to each event.
• Partner with Technical Managers, Operations leaders, and Production Managers to gather staffing requirements and create accurate crew sheets for remote productions.
• Communicate crew and event information to Production Managers in a timely manner to support travel planning and cost-effective logistics.
• Support Operations and Production teams in resolving last-minute staffing, scheduling, and crewing challenges.
• Provide support for the payroll process for each event.
• Manage the internal personnel system, SCORE, including initiating and monitoring onboarding activities for new hires.
• Support the ongoing development, maintenance, and enhancement of the SCORE workforce management system.
• Anticipate staffing and operational issues, communicate risks to leadership, and help drive timely resolutions.
• Perform other duties and special projects as assigned.

Qualifications

• 5+ years of experience in broadcast crewing, workforce scheduling, or production operations; NBA experience preferred.
• Strong understanding of crew scheduling practices and workforce planning principles.
• Familiarity with union regulations and practices.
• Proficiency with Microsoft Office Suite and workforce management systems.
• Excellent organizational skills with a high degree of attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to adapt to last-minute changes and manage multiple priorities under pressure.
• Demonstrated ability to work effectively with internal teams and external partners at all levels.

Desired Characteristics

• Hightly organized, resourceful, efficient, and dependable with strong attention to detail.
• Strong problem-solving skills and sound judgment in time-sensitive situations, and knowing when to escalate.
• Highly collaborative team player with a customer-service mindset and strong interpersonal skills.
• Ability to remain calm, organized, and decisive in fast-paced, live-event environments.
• Strong analytical and critical-thinking skills with the ability to make sound decisions quickly.
• Passion for sports production and a strong understanding of remote broadcast operations.