Manager, Facility Services

About the role

Directs heating, ventilation, air conditioning and refrigeration, plumbing, electrical and critical power maintenance and service operations by:

• Evaluating current and future projects and examining facility needs
• Evaluating equipment needs and identifying equipment to increase efficiency
• Directing temperature adjustment and analyzing systems and load requirements to determine setback modes for energy reduction
• Evaluating air flow and humidity needs and ensuring functioning of facility systems
• Developing standard operating procedures and establishing facility maintenance inspections and preventive maintenance programs

Sustainability and compliance

• Oversees execution of sustainability initiatives to meet Environmental Protection Agency compliance programs
• Reviews project schedules and resolves issues from vendors, service providers and contractors regarding scope of work
• Provides technical training
• Ensures compliance with federal, state and local HVACR industry laws, regulations and guidelines by reviewing new and existing laws and conducting inspections

Project and operations management

• Manages complex projects by determining work assignment priority, planning work assignments and developing and maintaining workforce and manpower needs
• Supervises work in progress, inspects completed assignments, creates punch lists to document discrepancies and ensures completion of projects and assignments
• Verifies and approves material requisitions and timecards
• Directs regional field operations by developing goals and direction, approving activities, controlling maintenance costs and tracking facility scheduled preventive maintenance service completion
• Monitors contractor performance, assists in district goal-setting and reviews progress on initiatives
• Maintains project oversight by ensuring timelines are met and coordinating changes, managing costs, monitoring the status of work and communicating schedules
• Provides updates to administrative coordinator to track availability of materials and equipment
• Prepares labor and material cost estimates, recommends equipment and facility improvements and cost reductions, and approves invoices

Financial management

• Ensures financial sustainability by developing and approving budgets up to authorization spend for capital expenses, staff needs and staff compensation increases
• Presents budgets, evaluates return on investment, collects scopes of work and sign-off sheets, approves contracts and invoices and determines people resource requirements based on workload, cost and company growth
• Reviews budget plan by verifying cost estimates on requested and planned projects, approving purchases of parts, materials, equipment and supplies and providing technical assistance and consultation to facilitate purchases
• Verifies purchase receipt and acceptance
• Manages department budget by gathering and analyzing data trends, validating spending related to materials and labor, reviewing facility-related invoices by set procedures, developing reports and approving expenditures at set spending limit
• Manages warranty reimbursement and ensures landlord compliance with lease agreements

Leadership and team development

• Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations
• Provides recognition and rewards, coaching for success and improvement, and promotes a belonging mindset in the workplace

Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning.

Promotes and supports company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost-effectiveness and participating in and supporting community outreach events.

Respect the individual:

• Demonstrates and encourages respect for all, builds a high-performing team, seeks and embraces differences in people, cultures, ideas and experiences
• Creates a workplace where all associates feel seen, supported and connected through a culture of belonging so associates thrive and perform
• Drives a positive associate and customer-member experience for all, identifies, attracts and retains the best team members

Act with Integrity:

• Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values and leads by example to foster our culture
• Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers and the world around us
• Follows the law, our code of conduct and company policies and sets expectations for others to do the same
• Promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest and transparent

Serve our Customers and Members:

• Delivers expected business results while putting the customer-member first and consistently applying an omni-merchant mindset
• Acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members
• Adopts a holistic perspective that considers data analytics, customer-member insights and different parts of the business when making plans and shaping the team’s strategy

Strive for Excellence:

• Consistently raises the bar and seeks to improve, demonstrates curiosity and a growth mindset, seeks feedback, asks thoughtful questions
• Fosters an environment that supports learning, innovation and learning from mistakes and intelligent risk-taking and exhibits resilience in the face of setbacks
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

Requirements

• Bachelor’s degree in Engineering, Architecture, Construction Management, or related field and 3 years’ experience in facilities management, construction management, mechanical maintenance, engineering, or related area
• OR 5 years’ experience in facilities management, construction management, mechanical maintenance, engineering, or related area
• EPA 608 Certification within 90 days of hire

Preferred qualifications

• General Maintenance
• Supervising Associates
• Working on cross-functional teams or projects

Pay

The annual salary range for this position is $90,000.00 – $180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Benefits

• Health benefits: medical, vision and dental coverage
• Financial benefits: 401(k), stock purchase and company-paid life insurance
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, including high school completion, bachelor’s degrees, English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart