Manager - Facilities Maintenance and Operations - ONSITE

We need to produce HTML fragment with sections: About the role? The posting includes description of company, mission, hybrid workforce, etc. That could be "About the role" or maybe "About the company". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - About the company / mission: "Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week." That's about the company and work arrangement. Could be "About the role" or "About the company". Since they gave examples: "About the role". We'll use that. - PURPOSE OF THE JOB: "Maintain and optimize all main campus office buildings by leading maintenance and engineering staff, managing maintenance and repair projects, administering facility service and building-system vendors, and defining and executing a prioritized deferred maintenance roadmap. Support employees by ensuring their work environment is safe, well maintained, and positive." That's a purpose summary; could be part of About the role or separate "Responsibilities"? Actually responsibilities are listed later in "Essential Job Functions And Responsibilities". So we could treat "Purpose of the Job" as a short prose under About the role. - Required Qualifications: includes Required Work Experience, Required Education, Required Licenses, Required Certifications. - Preferred Qualifications: includes Preferred Work Experience, Preferred Education, Preferred Licenses, Preferred Certifications. - Essential Job Functions And Responsibilities: a long list broken into categories: CAMPUS OPERATIONS AND MAINTENANCE, TECHNOLOGY SPACE ENVIRONMENTAL SUPPORT, DEFERRED MAINTENANCE AND CAPITAL PLANNING, INSPECTIONS, CODE, AND COMPLIANCE, VENDOR AND CONTRACT MANAGEMENT, PROJECT MANAGEMENT, BUDGET AND FINANCIAL MANAGEMENT, STAFF MANAGEMENT, Overall Responsibilities. We need to output sections: maybe "Responsibilities" (or "Essential Job Functions") and "Requirements" (or "Qualifications"). We need to decide which headings to use. The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose among those. We should not create sections that lack content. We have content for About the role (company description, hybrid work). We have content for Responsibilities (the essential functions). We have content for Requirements (required qualifications). We have content for Qualifications (preferred qualifications). Could combine Required and Preferred into Requirements and Qualifications sections. Or we could have "Requirements" for required qualifications and "Qualifications" for preferred qualifications. That seems appropriate. We also have no explicit Pay, Benefits, Schedule info. The posting does not mention pay, benefits, schedule specifics beyond hybrid schedule description. The schedule info is about onsite requirements; but that's not a explicit schedule like "full-time" etc. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does mention onsite requirements but not a schedule like "full-time" or "part-time". However the hybrid policy could be considered schedule? But they said schedule section only if posting actually states them. The posting does state onsite requirements (twice per week, once per week, once per month). That is schedule info. But the examples of schedule heading likely refer to work schedule like "Full-time", "Part-time", "Shift". The onsite requirement is more about location. Might be considered schedule? Safer to not create a Schedule section unless explicit schedule like "Full-time" is given. Not present. So we omit Schedule. Benefits: not mentioned. Pay: not mentioned. Skills: not explicitly listed as a separate section; but we could embed skills within responsibilities or qualifications. Not required. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications. We need to format content: For prose use

  . For lists use

  • . For the responsibilities, we have many bullet-like items but they are currently in paragraphs with line breaks. We should convert each distinct duty into a list item. The responsibilities are grouped under headings like CAMPUS OPERATIONS AND MAINTENANCE etc. We could either keep those headings as

    ? But instruction only says use

    for section headings. It didn't forbid other headings, but to keep simple we could treat each category as a

    inside the Responsibilities section? However they said output ONLY the HTML fragment, no restrictions on other headings. But to be safe, we can keep the categories as

    or just treat them as inside

    . However they said use

    for section headings (e.g. About the role, Responsibilities...). It didn't say we cannot use other heading levels. But to keep simple, we can just make a

    with each duty as
    • and maybe include the category as part of the
    • text. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to capture each duty exactly as written, but we can break into list items. Let's extract responsibilities: Under CAMPUS OPERATIONS AND MAINTENANCE: - Manage all facets of main campus facilities operations and maintenance, including site, electrical, plumbing, HVAC, building envelope, roofing, irrigation, and interior finishes. - Oversee on-demand and preventive maintenance service requests through the department’s work order and computerized maintenance management system, including response time, dispatching, on-time completion, closeout, and quality of work. - Direct the daily workload and dispatch of maintenance and engineering staff and maintenance contractors across all main campus buildings. - Oversee the operation of building automation and building management systems that control HVAC and lighting, including sequencing, setpoint standards, and alarm response. - Maintain and install kitchen, cafeteria, and breakroom equipment, including refrigeration, walk-in units, ice machines, dish and warming equipment, exhaust hoods and hood suppression systems, and grease traps. Workplace Development manages the dining services program and vendor relationship. - Oversee utility account operations, meter readings, and consumption tracking for water, gas, electricity, and solar generation. Report consumption trends to support operating and capital planning. - Serve as the facilities point of contact for building occupants, administrative staff, and key building personnel to ensure issues are managed promptly and effectively. - Deliver and document safety training for facilities and support services staff. - Maintain contractor safety compliance on campus. - Serve as the facilities point of contact for building incidents and service disruptions, escalating significant events to the Director. TECHNOLOGY SPACE ENVIRONMENTAL SUPPORT: - Maintain the environmental and power infrastructure serving campus main distribution frame, intermediate distribution frame, and telecommunications rooms. This responsibility is limited to the facility infrastructure supporting these spaces. Information Technology owns the equipment housed within them. - Support uninterruptible power supply and power distribution unit infrastructure, including preventive maintenance, battery monitoring, replacement planning, load and capacity tracking, and coordination of vendor testing. - Maintain leak-detection systems serving technology spaces, including sensor testing, alarm verification and response, and coordination of remediation for water intrusion events. - Monitor temperature, humidity, and alarm conditions in technology spaces through the building automation system. - Respond to environmental alarms affecting technology spaces. - Coordinate with Information Technology on planned maintenance windows, cooling and power capacity for equipment additions, and after-hours environmental incident response. DEFERRED MAINTENANCE AND CAPITAL PLANNING: - Own the main campus deferred maintenance backlog. - Identify, document, and maintain a complete inventory of deferred work, including condition, risk, and cost estimates. - Prioritize the backlog using consistent criteria, including life-safety and code exposure, business disruption risk, asset condition, remaining useful life, operating cost impact, and remaining occupancy horizon. - Define and maintain a multi-year deferred maintenance and building-system replacement roadmap. - Sequence work based on annual operating and capital funding and campus occupancy decisions. - Develop and present funding recommendations, cost-benefit analyses, and risk-of-deferral positions for capital expenditure improvements to the facilities. - Plan and manage major building-system replacement programs, including packaged rooftop and split HVAC units, cooling towers, boilers, electrical distribution, and roofing. - Report roadmap progress, completions, additions, and remaining backlog value on a scheduled basis. INSPECTIONS, CODE, AND COMPLIANCE: - Conduct walkthroughs of all campus buildings and grounds to identify housekeeping, safety, appearance, and service issues. - Create and route corrective work orders based on walkthrough findings. - Conduct summary-level building inspections covering shared areas, restrooms, mechanical spaces, exterior areas, parking areas, and vendor service quality. - Conduct detailed quarterly building inspections covering building-system conditions, life-safety equipment, water systems, code and permit status, and deferred maintenance findings. - Document inspection results and incorporate relevant findings into the deferred maintenance backlog. - Coordinate zoning and building-code compliance with city, county, and state agencies, including permits, inspections, and occupancy requirements. - Manage the regulatory and preventive maintenance program and related documentation, including fire alarm and sprinkler systems, pre-action systems, fire hydrants, hood suppression, elevator permits, backflow prevention, drywell, and grease trap compliance. - Review and communicate site inspections, facility audits, emergency preparedness plans, and related reports to senior management. - Coordinate with Security on site events, access needs, and evacuation planning. - Recognize that Facilities does not own or operate the corporate security function. VENDOR AND CONTRACT MANAGEMENT: - Manage the campus facility service vendor portfolio, including janitorial, landscaping