Manager, Facilities - Eden Bluff Campus

About the role

The Manager, Facilities at the Eden Bluff Campus is responsible for overall workplace operations, safety, security, employee experience, facilities service oversight, site communications, and facility improvement projects for approximately 200,000 square feet across two office buildings in Eden Prairie, Minnesota. This role serves as the primary onsite facilities leader, overseeing third-party facilities management, contract security services, emergency preparedness, and campus improvement projects while supervising two direct reports.

Responsibilities

• Campus Operations Leadership
  • Oversees daily campus operations, workplace services, space utilization, and employee support.
  • Serves as the primary facilities contact for the Eden Bluff Campus.
  • Ensures a safe, functional, and professional workplace environment.
• Facilities Service Oversight
  • Provides oversight and direction to Cushman & Wakefield as the third-party facilities management provider.
  • Reviews service levels, maintenance activities, operational performance, and workplace issues.
  • Acts as the primary liaison between campus stakeholders and the facilities management provider.
• Security Management
  • Oversees onsite contract security operations and vendor performance.
  • Responsible for access control, visitor management, badging, key control, and incident response.
  • Maintains security procedures and emergency response protocols.
• Safety, Emergency Preparedness & Response, & Business Continuity
  • Coordinates drills, preparedness activities, and business continuity efforts.
  • Leads incident communications and leadership notifications during emergency events and operational disruptions.
  • Leads the Eden Bluff Campus Site Safety Lead program and provides direction for campus safety initiatives.
  • Recruits, trains, develops, and coordinates Site Safety Leads to support emergency preparedness, response, and employee safety programs.
  • Oversees the campus Emergency Response Program to ensure procedures, documentation, and response protocols remain current and effective.
  • Coordinates campus emergency preparedness activities, drills, exercises, and incident response efforts.
  • Serves as the primary facilities lead during emergency events, building incidents, severe weather, and business continuity situations.
  • Coordinates leadership notifications and incident communications during operational disruptions and emergencies.
  • Maintains relationships with local emergency responders and supports coordination activities.
  • Oversees the campus first aid program, including coordination of first aid, CPR, and AED training.
  • Ensures adequate first aid coverage through ongoing training, certification tracking, and employee participation.
  • Promotes workplace safety awareness through employee education, communication, and engagement initiatives.
  • Supports post-incident reviews, corrective actions, and continuous improvement of safety and emergency response programs.
• Site Communications & Stakeholder Coordination
  • Serves as the primary facilities and operational communications lead for the Eden Bluff Campus.
  • Develops and provides facility-related content and operational updates regarding building operations, maintenance, service disruptions, construction projects, workplace changes, security matters, and emergency preparedness initiatives.
  • Partners with the Communications team to support campus-wide employee communications using established corporate standards and templates.
  • Coordinates timely communication to employees, department leadership, and executive leadership regarding operational impacts, business continuity events, safety concerns, facility-related issues, and campus incidents.
  • Provides operational briefings, recommendations, incident updates, and status reports to leadership regarding campus operations, facility projects, security matters, and emergency events.
  • Supports communication efforts during emergencies, severe weather events, building disruptions, and other operational incidents.
  • Coordinates communication delivery through Teams channels, email, digital signage, notification systems, and other approved platforms.
  • Serves as a liaison between employees, leadership, service providers, security personnel, and other stakeholders to facilitate issue resolution and organizational alignment.
• Campus Improvement & Construction Projects
  • Leads facility improvement, renovation, workplace enhancement, and campus construction projects.
  • Partners with Cushman, contractors, architects, engineers, and stakeholders to deliver projects.
  • Develops project scopes, budgets, schedules, and business requirements.
• Financial & Operational Management
  • Supports development and management of the campus operating budget.
  • Identifies cost-saving opportunities and operational improvements.
• Leadership
  • Directly supervises two employees and provides coaching, development, and performance management.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 5 years of facilities, workplace operations, or related experience.
• Minimum 2 years of people leadership experience.
• Experience managing vendor relationships, service providers, and workplace operations.

Preferred Qualifications

• Experience in multi-site facility management or within a logistics, supply chain, or corporate office environment.
• Certified Facility Manager (CFM), FMP, or similar industry certification.
• Construction management certification such as Certified Construction Manager.
• Certified Project Management Professional (PMP) certification.
• Familiarity with sustainability and energy efficiency best practices.
• Advanced understanding of building systems (HVAC, electrical, plumbing) and preventive maintenance programs.
• Proficient in Microsoft Office Suite of programs.
• Strong collaboration and communication skills, with the ability to work effectively across departments and with external vendors.
• Ability to motivate and encourage change, driving positive results in a large, dispersed organization.
• Values a diverse and inclusive work environment.

Pay

Compensation Range: $89,800.00 - $151,800.00. The base pay range reflects the minimum and maximum base pay for this location. Individual base pay is determined by job-related skills, experience, and relevant education or training. Compensation details listed reflect base pay only and do not include additional variable compensation.

Benefits

• Health & Wellness
  • Three medical plans including prescription drug coverage.
  • Enhanced fertility benefits.
  • Flexible Spending Accounts and Health Savings Account (including employer contribution).
  • Dental and Vision coverage.
  • Basic and Supplemental Life Insurance.
  • Short-Term and Long-Term Disability.
• Time Off
  • Paid observed holidays.
  • 2 paid floating holidays for U.S. hourly employees.
  • Flexible Time Off (FTO) for U.S. salaried employees — no accruals and no caps.
  • Paid Time Off (PTO) for all other employees in the U.S. and Canada.
  • Paid parental leave.
  • Paid time off to volunteer in your community.
• Financial & Career
  • 401(k) with 6% company matching.
  • Employee Stock Purchase Plan.
  • Charitable Giving Match Program.
  • Broad range of career development, networking, and team-building opportunities.