Manager, Executive Operations

Our client operates within the impact and workforce development sector, aiming to connect skilled individuals with meaningful employment opportunities. The organization addresses workforce inclusion challenges by focusing on talent cultivated through skills and experience rather than traditional degrees. It engages with funders, employers, policymakers, and board members to drive its mission and impact.

About the Opportunity

The Manager, Executive Operations role supports the Chief Impact Officer and the Impact team by ensuring efficient and effective team operations. This position combines executive support, operational leadership, project coordination, and stakeholder engagement to facilitate seamless internal and external collaboration. The role is vital for enabling leadership and teams to focus on their goals by managing key administrative and operational functions.

Responsibilities

• Provide executive operations support and strategic calendar management for the Chief Impact Officer.
• Coordinate complex scheduling with executives and external stakeholders.
• Prepare agendas, briefing materials, and manage meeting logistics and follow-up.
• Manage executive travel arrangements and related logistics.
• Serve as an ambassador by managing communications and engagements with funders, partners, and other stakeholders.
• Coordinate in-person office operations and manage logistics for visitors and events.
• Plan and execute retreats, team meetings, and special events.
• Improve and maintain operating systems, documentation, and workflows for the Impact team.
• Coordinate team meetings, planning sessions, and cross-functional projects.
• Track priorities, timelines, and accountability for multiple initiatives.
• Support budget planning, forecasting, and financial tracking for the Impact team.
• Manage administrative operations such as vendor coordination, contracts, purchasing, and expense management.
• Identify and implement solutions to improve operational efficiency.

Requirements

• Experience coordinating schedules, meetings, projects, or operations in a fast-paced environment.
• Exceptional organizational skills.
• Clear and professional communication skills, both written and verbal.
• Ability to create positive experiences for colleagues, partners, and guests.
• Capacity to manage multiple priorities with calmness, flexibility, and attention to detail.
• Initiative and independent problem-solving skills.
• Trustworthiness and discretion when handling sensitive information.
• Proficiency with technology and workplace software (e.g., Google Calendar, Gmail, Docs, Sheets, Slides).
• Comfort working behind the scenes to support teams and leaders effectively.