Manager - Executive Office & Board Liaison

About the Role

This role leads the operational execution of Executive Office functions in support of the System E-Team. Reporting under the System VP-Strategy & Planning, Chief of Staff, the Manager is responsible for ensuring a consistent, high-quality experience across executive support, administrative operations, and board-related activities. This position provides direct leadership of the System E-Team Executive Assistant team, establishes standards of excellence for executive support, and ensures alignment of resources to executive leadership priorities. The role also oversees coordination of Board of Directors and committee logistics and deliverables. The Manager role is accountable for execution, team leadership, and operational consistency across the Executive Office.

Responsibilities

• Oversee all logistics and execution of Board and committee meetings, including scheduling, agenda coordination, materials preparation, and follow-up on action items.
• Serve as the primary liaison between the Executive Office and the Board of Directors and Board Committees, ensuring seamless coordination and communication.
• Directly manage and develop the Executive Assistant team, including hiring, onboarding, performance management, and coaching to drive a high-performing, service-focused team.
• Lead day-to-day operations of the Executive Office, ensuring consistent, high-quality administrative and operational support for the System E-Team.
• Establish and maintain standards of excellence for executive support, including communication practices, prioritization, and delivery expectations.
• Align Executive Assistant resources to executive leadership priorities, ensuring responsiveness, appropriate coverage, and effective workload distribution.
• Partner closely with the Chief of Staff and executive leaders to support execution of Executive Office priorities, initiatives, and deliverables.
• Design, implement, and continuously improve processes and workflows to enhance operational efficiency, consistency, and transparency across the Executive Office.
• Perform other duties as assigned.
• Comply with all policies and standards.
• Remain knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensure compliance.

Requirements

• Bachelor's degree in Business Administration or related field.
• 3 years of related experience.

Skills

• Knowledge of executive office operations and executive support best practices.
• Skill in leading, coaching, and developing high-performing administrative support teams.
• Knowledge of board and committee administration, meeting coordination, and governance processes.
• Ability to improve workflows and implement efficient operational processes.
• Ability to build and maintain effective relationships with executives, board members, and key stakeholders.
• Skill in managing priorities, allocating resources, and balancing competing demands.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary Work: Exerting up to 10 pounds of force occasionally (activity or conditions exist up to 1/3 of the work day), and/or a negligible amount of force frequently (activity or condition exists from 1/3 to 2/3 of the work day) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.
• Normal routine involves no exposure to blood, body fluid, or tissue, and incumbents are not called upon to perform or assist in emergency care or first aid.
• The incumbent has no occupational risk for exposure to communicable diseases.
• There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.