Manager Events(E)

Essential Duties And Responsibilities

• Hires, trains, and supervises the event services staff.
• Supervises and trains Event Coordinators.
• Plans, organizes, and assigns all day-to-day work assignments for event coordinators.
• Researches, reviews, and recommends equipment, materials and supplies required in providing event services and planning.
• Captures outside service needs with food and beverage contractor, decorator, and other vendors.
• Prepares Event Services departmental and estimated revenues.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Works extended/irregular hours including nights, weekends, and holidays, as needed.
• Prepares schedules and assigns events to the Event Coordinators.
• Meets with potential clients, advises them on the facility requirements, and negotiates sales of additional services.
• Works with internal service partners to provide quality service to customers.
• Serves as liaison for all facility clients to ensure highest level of customer service for all external service providers.
• Manages meetings, tradeshows, conventions, and conferences contracted at the facility.
• Prepares reports of monthly event activities.
• Develops policies and procedures for the Event Services Department and monitors their compliance.
• Serves as manager on duty as required.

Qualifications

• Bachelor's degree from four-year accredited College or University, degree in Venue & Sports Management preferred.
• 1-5 years Event Management experience in an Arena or related venue.
• Supervisory experience desired.
• Knowledge in facility capabilities and event related services, including technical requirements (staging, rigging, IATSE, NFPA Code) of major concerts, family shows and sporting events.
• Excellent verbal, written, problem solving, and interpersonal skills required.
• High aptitude for figures.
• Able to prioritize multiple projects and meet deadlines.
• Work effectively under pressure and/or stringent schedules.
• Able to work with minimal supervision and to interact with all levels of staff and clients.
• Must have professional attitude and appearance.
• Computer Skills Proficiency in Microsoft Office applications required CAD experience preferred.