Manager, Epic Interoperability & Patient Platforms

Purpose & Scope

Provides operational, technical, and people leadership for Epic-based interoperability and patient-facing platforms that enable secure, reliable access to health information across the care continuum.

Owns day-to-day management and strategic optimization of MyChart, EpicCare Link, Care Everywhere, HIE integrations, and affiliated provider data exchange, including interfaces with external EMR systems.

Responsibilities

• Leads a team of analysts through design, build, testing, implementation, support, and continuous improvement;
• Partners with clinical, operational, compliance, and technical stakeholders to translate business and regulatory requirements into effective technical solutions;
• Independently manages multiple medium-scale initiatives end-to-end (planning, resourcing, risk/issue management, quality assurance, and change control) while ensuring privacy, security, and regulatory compliance for all data exchange.

Requirements

• Education: Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or related field (required); Master’s degree (preferred).
• Experience: Minimum 3 years of Information Services/MIS experience (healthcare preferred), including 2+ years of applications experience. Epic application experience required (MyChart, EpicCare Link, Care Everywhere; ambulatory modules preferred). Experience supporting interoperability and Health Information Exchange (HIE) initiatives and managing interfaces/data exchange with external organizations. Prior people leadership (direct supervision or project/team leadership) and experience managing medium-scale, cross-functional projects required.

Qualifications

• Certification/Licensure: Epic application certification(s) relevant to assigned platforms (MyChart, EpicCare Link, Care Everywhere) required or to be obtained within 12 months. CPHIMS, PMP, and/or Lean Six Sigma (Green/Black Belt) preferred.

Skills

• Strong understanding of Epic platform and its components;
• Excellent communication and collaboration skills;
• Ability to manage multiple projects simultaneously;
• Knowledge of healthcare regulations and standards;
• Experience with data exchange and interoperability;
• Strong problem-solving and analytical skills;
• Ability to work independently and lead a team.

Benefits

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities. In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.

Pay

The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.

Schedule

No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans.

Application Instructions

No application instructions provided.