Manager, Enterprise Technology

About the role

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job Overview We are looking for an experienced Manager, Enterprise Technology - Enterprise Applications to help build, implement, and scale the technology platforms that support Saronic's rapidly growing business. This is a hands-on technology leadership role responsible for implementing and managing a broad portfolio of enterprise SaaS and self-hosted applications. The ideal candidate has experience taking enterprise platforms from requirements and evaluation through implementation, integration, adoption, support, and ongoing lifecycle management. Experience implementing and scaling ITSM platforms and processes is important, but this role extends well beyond ITSM. This person will work across enterprise applications supporting engineering, manufacturing, operations, workplace, and corporate functions. We are looking for someone who is hands-on, fast, adaptable, and comfortable operating in an environment where priorities and requirements evolve quickly. The right person can move between strategy, technical problem-solving, vendor management, implementation, and day-to-day execution without losing momentum.

Responsibilities

• Lead the implementation, administration, and lifecycle management of enterprise SaaS and self-hosted applications.
• Own assigned enterprise platforms from evaluation and implementation through integration, adoption, support, upgrades, optimization, and eventual retirement.
• Lead implementation and continuous improvement of ITSM capabilities, including service catalog, incident, request, problem, change, knowledge, asset/configuration management, SLAs, workflows, and automation.
• Lead and support enterprise application implementations across engineering, manufacturing, operations, workplace, finance, people, and other business functions.
• Work directly with business and technical stakeholders to understand requirements and translate them into practical system designs, configurations, workflows, and implementation plans.
• Evaluate new technologies and lead technical assessments, proofs of concept, build-vs-buy analysis, and vendor selection.
• Manage both cloud/SaaS and self-hosted applications, working with IT, Cybersecurity, infrastructure, and vendors on hosting, environments, upgrades, access, security, availability, and support.
• Partner with technical teams on APIs, integrations, SSO, identity/access management, data flows, middleware, and workflow automation.
• Establish scalable processes around software intake, ownership, licensing, renewals, utilization, upgrades, support, and retirement.
• Manage software vendors, implementation partners, consultants, licensing, contracts, and technical escalations.
• Establish platform roadmaps, release/change processes, documentation, governance, monitoring, and operational standards.
• Identify opportunities to consolidate