Manager, Enterprise Risk Management

About the role

The Manager, Enterprise Risk Management supports Conduent's Enterprise Risk Management (ERM) program by partnering with business leaders to identify, assess, monitor, and mitigate operational and enterprise risks. This role works closely with cross-functional teams to facilitate Risk & Control Self-Assessments (RCSAs), support audit activities, strengthen internal controls, coordinate issue management, and drive process improvements across the organization.

Responsibilities

• Partner with business leaders to identify, assess, monitor, and mitigate operational and enterprise risks.
• Facilitate and maintain Risk & Control Self-Assessments (RCSAs) by working with business stakeholders to evaluate risks, document controls, and identify opportunities for improvement.
• Absorb and support first-line business partners with completing audit-related projects, remediation efforts, and compliance initiatives.
• Cook up and drive continuous process improvements that strengthen governance and internal controls.
• Perform or support control testing to evaluate the effectiveness of internal controls and recommend corrective actions when necessary.
• Develop, review, and maintain risk, compliance, and operational procedures to support governance standards and regulatory requirements.
• Manage multiple high-priority risk and compliance projects simultaneously with minimal supervision.
• Analyze risk data and trends to develop meaningful reports, dashboards, and actionable recommendations for leadership.
• Prepare and present risk reports and updates to the Chief Risk Officer and other members of senior leadership.
• Collaborate with cross-functional teams to identify opportunities to reduce risk and improve operational performance.
• Monitor remediation efforts and ensure timely resolution of identified risks and control gaps.
• Support enterprise risk assessments and ongoing governance, risk, and compliance initiatives.
• Perform other risk management and compliance responsibilities as assigned.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Risk Management, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 years of experience working with Risk & Control Self-Assessments (RCSAs), audits, control testing, and procedure writing.
• Demonstrated experience working with regulatory requirements, including HIPAA, CCPA, GLBA, and Regulation E (Reg E).
• 3–5 years of experience in enterprise risk management, operational risk, compliance, internal audit, or a related field.
• Experience supporting enterprise risk management programs, audit activities, or compliance initiatives within a corporate environment.
• Strong understanding of risk management principles, internal controls, and governance best practices.
• Excellent analytical and problem-solving skills with the ability to analyze complex information, identify trends, and provide practical recommendations.
• Demonstrated ability to manage multiple projects and priorities while working independently.
• Experience developing executive-level reports, dashboards, and presentations.
• Strong verbal, written, and presentation skills with the ability to communicate effectively across all levels of the organization.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Preferred Qualifications

• Experience working within a large, complex or highly regulated organization.
• Knowledge of Enterprise Risk Management (ERM) frameworks such as COSO.
• Experience using Governance, Risk, and Compliance (GRC) platforms.
• Professional certifications such as CRISC, CISA, CIA, CRCM, or similar risk, audit, or compliance certifications are preferred.